“We ordered paper carrier bags, tissue paper and clear plastic bags from you and were helped by Shirley who was great throughout. The tissue paper was out of stock at the time and she wasn't sure if it would be available by the date we requested but she asked us to call her a few weeks later for an update and said if it wasn't going to be available she would refund us. When we phoned she said she would check and call us back straight away and she did and although she still hadn't received a confirmed del date she chased it up for us that same day and called us back to advise us of the situation. We really appreciated her help and the fact that she actually called back when she said she would - we've found that very rare from past experience!! We will definitely use you again. Regards, Jon. PS: Its a shame you don't do more colours in the twist handle paper bag as we would have preferred a bag to match the purple tissue paper rather than black.”
Hi Jon
Thank you for your very detailed feedback, I have shared your comments with Shirley. It's great to hear you'll be ordering from us again and she was so helpful to you. I have taken your comments on board regrading more colours of twist handle bags and will feed this back in our new product development meeting.
I hope you have a lovely week.
Charlotte
“When you call you will probably speak to Shirley. She is friendly and helpful. The company did there best for me when I needed something quite last minute. The quality of the printed boxes that I ordered were brilliant. More than I could have hoped for. A good price and an excellent service across the board. Will definitely be using them again and again.”
Hi Jane,
Thank you so much for taking the time to write such a personal review, I have passed your comments onto Shirley! I'm so pleased to hear you'll be purchasing from APL again. I hope you have a lovely week!
Charlotte
Hi Anne,
Thank you for this review, I'm happy to hear that you found it easy to order from us. Enjoy your paper bags and we look forward to your next order. Have a smashing weekend!
Dominic
“Very impressed with the service, they went out of their way to ensure next day delivery despite us missing the deadline. Very efficient and extremely friendly customer service.”
Hi Billie,
Thanks for this glowing review, glad to hear that you're pleased with our service! I'll be sure to pass your kind words on to the rest of the team. Hope you enjoy your mailing bags, have a good weekend!
Dominic
“Ordered one day, delivered the next. What more can I say other than I found it a little difficult on your website to locate the brown paper bags with square bottoms, in my opinion the headings were not that clear. Probably me being a little bit stupid!
Thank you”
Hi Jillian,
Thanks for your feedback, glad to hear that you enjoyed our speedy delivery service. Sorry to hear that you found our website a bit tricky to navigate. We're always looking to improve the site and make it easier to use, so I shall pass your comments about the square bottomed bags along to our content editor. Hopefully next time you order they will be easier to find! All the best.
Dominic
Thanks for this review, really happy to hear that you enjoy our express service! Enjoy your rope handle bags, and we look forward to working with you again!
Dominic
Hi Samantha,
Thanks for your review, we aim to provide the fastest and most reliable service, so it's great to hear that you're pleased! I hope you like your bags and that we will work with you again in the future.
Dominic
Hi Naomi,
Thank you for this review, we're really glad to hear that you're happy with our service and products! Enjoy your mailing bags, and we look forward to working with you again in the future.
Dominic
Hi Christina,
Thank you for your kind review, I'm happy to hear that your organza bags and raffia have met your expectations. We're always working to make our site more user-friendly, so I'm glad you found it easy to order from us! We look forward to working with you again.
Dominic
Hi Walter,
I'm really pleased to hear that your vest bags arrived quickly and that you're enjoying them. Thanks for your glowing review, I'm glad you're happy with our selection of packaging products. We look forward to working with you again in the future!
Dominic
“A fantastic range of bags and a broad range of quantities in which to buy them. A personalised service is available, but I didn't have time to make use of this. The company have a quick turnaround and despatch time for which I am very grateful. Excellent value for money and I would be very happy to recommend this company and their products to others.”
Hi Fiona,
Thank you for your very detailed feedback, I'm so pleased to hear that you like our Christmas carriers. Thanks for your comments about our printed bags, hopefully next time we'll be able to print some bags for you!
Have a lovely week
Charlotte
“Very happy with the Daren Gary ribbon for our conference delegate badges adds a bit of class and the choice of colours and width was great also very easy to order arrived in just 2 days thankyou for the service every bit helps when organising big events.
Jo university of Huddersfield”
Hi Jo
Thank you for taking the time to write such detailed feedback regarding our printed ribbon, it's nice to hear that it is exactly what you wanted.
Have a wonderful week
Charlotte
“Spent ages trying to find bags large enough and smart enough to my newly formed cottage business on Facebook 'Granarychic'. The bags I purchased are the perfect size.”
Hi Bev,
Thanks ever so much for your review of our white plastic carrier bags. I wish you every success with your business and hope that we can work with one another again. Have a nice week
Charlotte
Hi Judith,
Thanks for your kind review, glad to hear that the bags arrived safely and that you're enjoying them! Hope you have a wonderful weekend.
Dominic
Hi Julie,
Glad to hear you found our team friendly and useful! Hope you are enjoying your bags and we look forward to working with you again.
Have a great weekend!
Dominic
