“Great Company to deal with, Customer Service is A1 and products are always of a good standard.
Would recommend this company to anyone !!
Highlight of last year was receiving a signed Christmas Card off the whole team... you don't see that very often nowadays !!”
Hi Vesna,
Thank you ever so much for your very kind review. It is so great to hear you recommend us as a supplier. It's almost that time of year again... getting the entire team to sign the Christmas cards. It is a bit of a mammoth task for me, however it's important we show you how much we value your business, and what better time to do this than Christmas? I hope you enjoy the upcoming festive season and get a chance to relax! We look forward to working with you again.
Charlotte
Hi Jonathan, thanks for this great review! Glad to hear you're enjoying your boxes and that you're pleased with our service. We look forward to working with you again in the future.
Have a good weekend!
Dominic
“As alway, the service received was excellent, the order dispatched promptly and the products exactly what was needed.
Thank you APL for being a great supplier!”
Hello Christina
Thank you so much for your very positive review, I'm pleased you are so happy with the pink tissue paper and gloss rope handle bags. We are looking forward to working with you again soon!
Charlotte
Hi Austin
Thank you for reviewing our brown twist handle paper bags. We really appreciate your feedback and hope to see you order again soon.
Have a great week
Charlotte
“Customer Service is excellent. I had a problem and it got sorted in the blink of an eye and with no hassle - just the kind of company I like to work with. Jo Ellen Grzyb, Director, Impact Factory”
Hi Jo Ellen,
Thank you for taking the time to leave such a kind review. It's wonderful to hear that we resolved your issue so promptly. We hope to see you order again soon.
I hope you love the orange twist handle bags.
Thanks
Charlotte
“This was my first time using APL, and it most certainly will not be the last. Competitively priced (including free delivery), good quality products and excellent communications. The SMSs detailing the delivery time were the icing on the cake. Exactly the sort of service my small business needs!”
Hi Edward
Thank you ever so much for your very kind review! It's terrific to hear you'll be shopping with us again! We wish you every success with your business!
Charlotte
“I am launching a business and searched for ages to find the right packaging. Once I found APL I will never look anywhere else. They have everything, the best of everything, and the best customer service. I had a set idea of the packaging I wanted for my product, and was convinced that a box was the way to go.
I spoke to Charlotte a few times who guided me through various options and sent me some samples, including a genius alternative idea for packaging... This idea has revolutionised my packaging and I now have gorgeously gift wrapped products that are not only easier to pack, but less money too...
All round brilliant - thank you!!
Melanie Chiknagi from Picklebee”
Hi Melanie,
Thank you for taking the time to write such a positive review. It was a pleasure speaking with you and learning about your business. It sounds like a fantastic opportunity and I’m really looking forward to working with you again. I’m so pleased to have helped you and Picklebee! ! You have my contact details so please keep in touch and let us know how you getting on.
Have a great afternoon,Charlotte
Good morning Graham,
I'm so pleased that you love our tape handle paper bags. We really appreciate your comments about our service.
We hope to see you order again from us soon.
Charlotte
Hi Cheryl,
Thanks ever so much for your review, I'm so pleased you love the boxes and bags you ordered from us. I hope you enjoy the rest of your week!
Charlotte
Hi Maria,
Thank you for your review of our frosted carrier bags, I'm so pleased you like them. We have invested a lot of time and effort making our website user friendly, so I will share you comments with our team - they will love to hear your feedback!
Have a wonderful week!
Charlotte
Hi Claudia,
Thanks ever so much for your review of our website, I hope you love the bright pink twist handle carrier bags and you order from us again soon.
Have a nice week.
Charlotte
“Excellent service & fast delivery thank you. Love the boxes will look great with my Doggy treats in them for Christmas. Would definitely use again & recommend.”
Hi Jackie,
Thank you for your review of our pop up boxes and plastic carrier bags, it's great to hear they are what you needed for your busy Christmas period. We look forward to working with you again. Have a wonderful week, thank you.
Charlotte
Hello Paul,
Thanks for your review of our rope handle bags, it's wonderful to hear exactly what you wanted. What a truly brilliant comment regarding our telephone customer service, I will share it with the team! Thank you!
Have a wonderful week.
Charlotte
“Great customer service with happy helpful staff on the end of the phone. I have always been guaranteed a next day service, if of course the product I was after after was in stock. I have not been let down yet.
Good job APL.”
Hi Simon,
Thank you for taking the time to review our luxury black boxes, I'm very pleased you like them. I will share your comments with the team regarding our telephone customer service - they will be very happy to hear your feedback.
We hope to work with you again very soon! Have a wonderful week ahead.
Charlotte
Hi Bambi
Thank you for your review of our luxury gift boxes, I hope they are everything you wanted. I'm very pleased to hear the products arrived quickly. I hope you have a good week and we get the opportunity to work with you again soon.
Charlotte
