Hi Sandra,
Thank you for your review of our white plastic carrier bags, I'm so pleased you found our website easy to use!
Best Wishes, have a nice weekend
Charlotte
“You were unable to provide the item that I had originally ordered so I was offered a better product for the same price. The lady that sorted this out was very helpful and the item was delivered on time. Many thanks for your help with this, I would not hesitate to order other items from yourselves.”
Hi Clare
Thanks for your review of our paper bags, I'm sorry that we didn't have the item in stock but pleased to hear that Shirley was able to sort this our for you! It's wonderful to hear you plan to order from APL again in future, have a lovely week!
Charlotte
Good Morning Debbie
Thank you for taking the time to review our flat pack gift boxes and cardboard cartons. I hope you have a lovely week!
Best Regards
Charlotte
Good Morning Hywel
Thank you for your review of our mailing bags, as always it is a pleasure working with you - if there's anything further we can be of help with do please get in touch. We look forward to working with you again soon!
Have a lovely week
Charlotte
Hi John,
Just a quick note to say thank you for your review, we are so pleased by your comments and hope to work with you again soon!
Have a wonderful weekend!
Best wishes
Charlotte
“Ordered some bags for our school, they arrived very quickly and were exactly what we were after at a great price. Many thanks! Will purchase from here again.”
“Excellent quality packaging, great communication and fast delivery. Having looked around for similar packaging from other suppliers I couldn't find anyone who came close to your prices with the quantities I needed which, for a small business, is a huge bonus. Thank you”
Hello Antonia,
Just a quick note to say thank you for taking the time to write such a personal review, I'm so pleased we were able to help you! We look forward to working with you again in future. Have a lovely week!
Best Wishes
Charlotte
Hi Shaun,
Thanks for taking the time to review our red plastic bags. It's so nice to hear that you plan to buy from us again in future!
I hope that you have a lovely week
Best Wishes
Charlotte
“APL are fantastic. Super easy to order, delivery is bang on time and well communicated. The products are high quality and perfect value for my short run business.
Customer service is also excellent.
I have recently re-ordered from APL.”
Hi Simon
Thank you for your very kind review our of white twist handle paper bags!
It is great to hear that you were so impressed with our service!
I'm so pleased you returned for a second order, let's hope we can work together for many years to come!
Best Wishes
Charlotte
Hi Isabella
I'm sorry that the incorrect quantities were picked in your order, I hope this didn't cause you any inconvenience.
I'm pleased to hear that Shirley sorted this out for your straight away. We have made the Warehouse team aware of the error to avoid this happening on future orders. We hope to work with you again soon, have an enjoyable week!
Best Wishes
Charlotte
“Ease of order process, service and delivery all first class.
Boxes too flimsy for my application. Would like to return if possible and purchase some stronger double walled boxes.”
Hi Dave
Thank you for your really positive comments about our website and delivery service. As always if you have ordered the wrong item then we can certainly arrange for a collection, and reorder a more appropriate item for you.
My colleague will call you shortly to discuss how we can help.
I hope you have a nice week.
Best Wishes
Charlotte
“Ordered some pillow pouches. Easy to order and they arrived on time. Quality of product is very good. However 13 of my overall order of 100 pouches had grubby fingermarks on them. On complaining I immediately received an apology and an assurance that these would be replaced. So overall I am satisfied although somewhere along the line the pouches have been handled by someone with dirty hands which I find a little distasteful.”
Hi Jane,
Thank you for taking the time to leave feedback about your order. I have passed your concerns back to our Warehouse team to avoid any problems in future. Once again we are sorry for any inconvenience this may have caused you
I hope the way we have managed your order:- replacing the marked boxes for next working day delivery has restored your confidence in APL. If you do have any further concerns please do not hesitate to get in touch.
I hope that you have a nice week.
Best Wishes
Charlotte
Hi Elena
Thank you for your review of our clear carrier bags, I'm pleased to hear that you like the quality! Have a lovely evening.
Best Wishes
Charlotte
“Good quality counter bags. Quick and efficient service.
Would like option of cheaper delivery with 1st class Royal Mail for smaller items, for some items the postage costs are higher than the item purchased.”
Hi Jane
Thanks for your feedback, this is something that we are investigating at the moment so do please keep an eye out on our website! I'm thrilled to hear that you like the quality of the bags!
Have a nice week!
Charlotte
