Thank you so much Alison, I will pass on to our wonderful Shirley that you were happy with her service :)
Looking forward to working with you again in the future.
Kindest regards,
Clare
“Excellent, really pleased with the quality of the boxes, great that they’re delivered next day! I have ordered from other packaging companies over the years & there’s always been some damage to a few! - but Not from these guys! All 50 were perfect!
Highly recommend!”
Thank you so much for the great review, we work really hard to ensure that we have a great product for our customers that we can deliver straight from our own warehouse!
Hope that you have a great week!
Kindest regards,
Clare
“Had a lot of continuous problems with stocking issues. Staff unfortunately don't seem keen to help us resolve this despite the fact we order regularly.”
Thank you very much for your feedback and for taking the time to write a review for us.
I am sorry to hear that you are disappointed in the service you received from us - particularly in reference to the staff who put such a great deal of time and effort into customer service.
Happily we have a straight forward solution to stocking issues in the respect that we can manufacture and print boxes for you in a specified number of units (500+) with just a little bit of notice.
For future reference we require 8-12 weeks notice so it is always best to work out how many boxes you will be using each quarter ahead of placing an order.
Please speak to a member of our customer service/sales team and we will happily confirm delivery time scales and costs.
You can have complete peace of mind knowing that you will always have boxes to hand.
Thank you very much again for taking the time to review APL - I hope that provides a suitable solution for you.
Hi Katherine, thank you for your great review, we are so pleased you're happy with everything. Hope we hear from you again very soon. Have a good week, Best regards, Kati
Hi Helen, thank you for your review. Glad you're pleased with the service just a shame transit got damaged, we are so very sorry for this and will make sure this doesn't happen again. Thank you for bringing this to my attention. Best regards, Kati
“More than half of my order is missing!!! Without any clue when the rest is coming. PLUS package was damaged when delivered. Can you please rectify this?”
“Firstly, the website looks good and was really easy to use. Great range of products - prices good too. I especially like the fact you can customise with print - and with low minimum order quantities. I'm absolutely delighted with the gift boxes. The quality is excellent and my logo in silver foil looks superb! Very happy!”
Hi Ian, well, thank you for your wonderful review! We are so pleased you're happy with the products, our designer tool which is just getting better and better and our prices. Have a great weekend and hope to hear from you again very soon.
Best regards,
Kati
Hi Wendy, I am very sorry that your order didn't all arrive at once but very pleased to hear that our Warehouse team managed to sort it all out for you and get everything delivered. We will do our very best for you in the future that we will not disappoint you again. Best wishes, Kati
