“Service was very fast.
Only thing was that the website did nt acknowledge my payment,
it just went quiet,
most websites give you an acknowledgement page so I called
up my credit card company to make sure the payment had gone through.
Theplastic bags are very nice.”
Hi Dave
I'm sorry the website had a bit of a blip, we've tested it since and it gives acknowledgement of payment and we've had no further issues - but we will keep an eye on this to make sure it doesn't happen again!
I'm so pleased you like the vest carriers, they are great value for money :)
Have a lovely week - let's hope the weather cheers up a bit!
Charlotte
“Really great service, quick and personally handles. I had a query and got an answer very quickly from a real person! Will definitely be using you again!”
Hi Helen
Thank you for your review, so pleased you like the ring boxes.
We are here to help weekdays between 9-5pm, it's always a pleasure speaking to customers - we are always happy to help :)
Wonderful to hear you plan to order from us again!
Charlotte
So sorry about the issue you had Gary, please don't worry about this happening on any of your future orders - We have put measures in place so that this doesn't happen again. I hope you have a lovely week!
Charlotte
“great service, our customers love the paper carrier bags we bought in the orange and blue, shocked a few people because we also have some Christmas bags in !!”
Hi Ann
Thanks for your comments! So very great to hear you love the bags. I bet your customers were surprised to see Santa bags already!
Have a nice weekend!
Charlotte
Good Morning Linda
Thank you so much for taking the time to review our blue twist bags, I'm so pleased that you like them and that your order arrived on time.
I hope that you have a nice weekend!
Best Wishes
Charlotte
“Website easy to follow and carries a good range of bags/tissue and extras. Quick and easy transaction - goods came next day as promised.
Have had an issue in the past (wrong goods delivered) but this was sorted quickly and courteously and did not prevent me from ordering again.
Order from APL Packaging with confidence.”
Hello Alexis,
Thank you so much for your order, it is very nice to receive such personal feedback. I'm sorry that we made an error on a previous order, but I am very pleased to learn that we corrected and fixed the error in a timely manner and you've since ordered from us again.
Have a nice week!
Charlotte
“At the last minute I decided to place an order at 4pm on a Thursday, I had emails and texts about the delivery date and time, and my bags were delivered at 12noon the next day!! Fantastic service and a great website to navigate, thank you!”
Good Morning Louisa
Thank you kindly for your review, it is so nice to receive such all-round positive feedback! I hope you order from us again soon.
Have a nice week
Charlotte
“Great website, great customer service, very fast delivery and great products. Always easy and stress free to order products. Use them time and time again :)”
