“Site is easy to get around. Didn't have the finish I wanted but got an email as soon as they were in stock. Had a query and was to converse with Charlotte on the live chat line who was very helpful and followed up with a welcoming email. Goods have arrived today and I like the texts advising the time of delivery. First time used but will revisit again when in need of more stock. Thank you”
Hello Pauline,
Thank you so much for review, it was pleasure speaking to you! If there's anything you need advice on in future please do get in touch!
Charlotte
“The samples came the next working day - these confirmed the quality and size of bags we wanted.
We then ordered them (with the discount off the samples we bought) and the whole box arrived by courier the day after.
very speedy and good quality bags
cheers”
Good Morning Jill,
I'm so pleased that the samples you ordered were what you wanted, it's great to hear that you made use of the discount code too :)
I hope that you have a lovely week!
Charlotte
“Website was very user friendly, and the boxes arrived in perfect condition via courier the day after ordering. I was delighted with the quality of the boxes, will definitely be ordering from APL again!”
“Fantastic super efficient service. Great product and easy to arrange print etc only thing I would say is that you process the order before giving art work details and it would be a bit clearer if that was explained on the site.
Thanks for my fab boxes - let's hope they sell the product.
Vicky”
Thanks for your review Vicky! In response to your feedback ... the first thing I have done this morning is checked the text on the printed box pages and have made this clearer! Thank you for your feedback.
Good luck with your sales, keep in touch!
Charlotte
“Excellent help by staff on telephone. Efficient and quick delivery. Products exactly as on website. Need to make clear free delivery over £60 spend does not include VAT totals.”
Jo, Thank you for your review.
You spoke to Shirley - I will pass on your comments :)
Thank you for sharing your thoughts on v.a.t I will bring this to the attention of the team and see how we can improve this.
I hope you enjoy the rest of your week!
Charlotte
“I run a charity stall selling toys, gifts, christmas cards etc and unfortunately most people still ask for a carrier bag. I decided to try your economy bags and have been pleasantly surprised at the quality. They will do nicely and not break the bank. Thank you.”
Hi Helen,
Thank you so much for your review, our economy bags are definitely a great low-cost carrier - I'm so pleased to hear that they are what you need and within budget. I hope you have a lovely week
Charlotte
Hello Anthony,
Thank you so much for your feedback, Shirley is indeed a star! She's a very valued member of our team :)
I've shared your feedback with Nick, our MD! and I've read it to Shirley too!
Have a fab week!
Charlotte
