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Appliances Online Australia Reviews

2.0 Rating 149 Reviews
E
Happiness Grade
E

Refund - Difficult

42.11%
Industry Average
Received a phone call today saying no longer making parts so to ring appliances online to organise refund/replacement.
posted 1 month ago - Anonymous
I was offered a refund initially by Lachlan R but I have changed electrics to suit this oven and will be out of pocket more $ to get one hardwired.
posted 4 months ago - Anonymous
They wouldn’t refund or replace it and blocked me from seeing their website.
posted 4 months ago - Anonymous
So now im going to demand a refund and buy from elsewhere.
posted 4 months ago - William Murgida
Again this would appear contrary to Australian consumer law and although we asked for a refund, we got nowhere, instead being deflected to the wholesaler & who aslo has done litttle.
posted 1 year ago - Anonymous
I then requested her to send me an email explaining the situation, assuring me that I would receive a refund and that the payment would be rectified with installment payments.
posted 1 year ago - andre v
I have cancelled my order and hope there won't be any issues with the refund.
posted 1 year ago - Anonymous
The Saturday came and no delivery, so I called up for a refund because I couldn't wait 3 weeks for a vacuum and was told my refund would be processed.
posted 1 year ago - Anonymous
I've now been 6 weeks without a cook top, and only now are going to refund my order.
posted 1 year ago - Anonymous
Absolutely horrible. Home at arranged delivery time, no delivery. Customer service was an experience. Caught them out lying, moved onto “supervisor”, Told to that they could not redeliver until l provided my mobile number. Asked why they required my private mobile number. Crickets…….. cancelled order and requested refund. Not worth the hassle.
posted 1 year ago - Tania