“
They delivered a faulty washing machine and would not offer to take it back for either exchange or refund I was told I had to go through the manufacturer. Definitely would not recommend any one to buy through them.
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posted 1 week ago
- Anonymous
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Shocking. Worst on-line purchase. It's been 4 weeks and I don't have a refund or a washing machine.
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posted 4 months ago
- Anonymous
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After all this I spoke to 2 very rude people on the phone saying they could only offer a 20% refund on the damaged item or they take it back and I have to take yet another day off work to wait for another unit.
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posted 10 months ago
- Anonymous
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Bought a heat pump dryer. It stopped working after a few weeks. That's a major fault and under consumer law I'm entitled to a full refund within the first 30 days. Now they're refusing a refund and want to assess, try fix, etc. Not acceptable. Don't waste your time, pay more go for a trusted seller.
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posted 11 months ago
- Anonymous
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Received a phone call today saying no longer making parts so to ring appliances online to organise refund/replacement.
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posted 1 year ago
- Anonymous
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I was offered a refund initially by Lachlan R but I have changed electrics to suit this oven and will be out of pocket more $ to get one hardwired.
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posted 1 year ago
- Anonymous
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They wouldn’t refund or replace it and blocked me from seeing their website.
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posted 1 year ago
- Anonymous
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So now im going to demand a refund and buy from elsewhere.
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posted 1 year ago
- William Murgida
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Again this would appear contrary to Australian consumer law and although we asked for a refund, we got nowhere, instead being deflected to the wholesaler & who aslo has done litttle.
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posted 2 years ago
- Anonymous
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I then requested her to send me an email explaining the situation, assuring me that I would receive a refund and that the payment would be rectified with installment payments.
”
posted 2 years ago
- andre v
