Appliances Online Australia Reviews

2.0 Rating 115 Reviews
B
Happiness Grade
B

Customer Service - Good

77.27%
Industry Average
Service is exceptional .after dealing with appliances online I was so impressed by there service that I expected the same from others . Bad judgment on my behalf .well done appliances online please go into other product supplying the same service.
posted 1 month ago - Anonymous
Sales representative, Mikayla Jay, was a joy to speak with and provided sound advice. Highly recommend buying a washing machine from Appliances Online. Free delivery, removal of the old machine and connection is all part of the service.
posted 5 months ago - Jo
Customer service team was amazing extremely helpful easy to talk to . The delivery was spot on i can not fault anything my 2 hour time frame window was 12 to 2 was here at 12.30 i had constant updates. Was just wonderful thank you. Highly recommended i will be using Appliances online again.
posted 7 months ago - Sharon
I have always bought appliances from stores, I was unable to get the model microwave I wanted and was told it would take about 4 weeks before it was in SA. Ordered microwave yesterday through AO in the afternoon and it was delivered before 12 noon today. Excellent customer service. I was kept informed of delivery time. Service delivery guy was polite and helpful. No hesitation about using in the future.
posted 9 months ago - Victoria
Great service. I ordered a dishwasher Tuesday afternoon and it was delivered approximately 24 hours later -- from Sydney to Tamworth -- five to six hours drive. I am so impressed. The delivery guy was careful, friendly and efficient. Thank you Appliances on Line.
posted 1 year ago - Judy
BEST customer service - delivery guys will go over and above. Much appreciated!!
posted 1 year ago - Anonymous
Highly recommend! I have used Appliances Online a few times now and couldn’t be happier with the product, website, ordering experience and customer service. Delivery is organized, swift and reliable.
posted 1 year ago - Nicky
The delivery men were amazing, made room to bring the fridge, ensured my mother rested and absolutely amazing service.
posted 2 years ago - Jane.C
I ordered my fridge on Monday afternoon, delivered Tuesday morning. Noticed a tiny dimple on one of the doors. The door was replaced the next day, honestly!! The delivers/installers were very professional and helpful. Seriously for me it was 5 star service and I would recommend them without hesitation.
posted 2 years ago - Newport
Customer Service said to me "why didn't you ring up and ask for it to be wrapped"? How ridiculous, I expect it to be wrapped.
posted 2 years ago - Catherine Roberts