“Absolute garbage...am sick and tired of paying for something we can't even bloody use!!!its horrendous!!nothing works and when it does it works for 2 seconds and goes off!!DO NOT waste ur money it's a complete joke!!so angry...bloody appy box my ass...is should be the crappy box😡😡”
“After speaking to someone this morning I am happier with Appy tv. It is a shame this wasn't dealt with so effiently before maybe I wouldn't have cancelled. Can you please send confirmation of my cancellation to p.pollard@harrisfalconwood.org.uk stating that there is no charge as stated in our conversation this morning. Many thanks for you help to whoever helped this morning.”
“We are so disappointed with the service from Appy Tv. It has never worked films and sport buffer all the time. I have called several times most times waiting up to 20 minutes for someone to answer. We have gone through with several agents over how to set up. We have tried a new box all to no avail. When we rang to cancel it as we are paying for a service we are not getting we were told it would cost £335. Appy TV is an absolute joke and I would advise anyone to avoid them!!”
“Absolutely awful, I was sold something on the basis of being able to use the service to access films, sports and other media apps. The quality is terrible, the navigation software is awful and it is a complete rip off. The only good thing I can day is the customer service is good and they try to fix issues quickly. I ended up cancelling because it kept going wrong and wasn't worth the money.”
“Actually it's not that bad, but what I would say is improve the TV guide and recording system, turns out I had a faulty box. Apart from that, not very bad”
“Avoid! Been with them 6 months took aBout 2 weeks and 100 phone calls to get it working doesn't work great and now I am moving house they want 190 quid! Which I can not afford and wasn't told to me when I got the contract I would of stuck with virgin but I couldn't get it in my area no bargain just a rip off!!”
“I am Moving house and they have asked for £190 and to resign up to a 24month contract I am moving house it is ridiculous and harsh as to cancel is £240 how do they get away with charging these cost its theft! I think I will be looking into this further and seeing why they're able to get away with this.”
“Useless. It is utter rubbish. These channels are useless, the kids can't watch anything and 99%of the time nothing works. Crashing, freezing. Am I paying money to stare at the app logos or to use them?Internet's a pain, every few hours it goes off. The picture quality is just shocking. And now they want 240 pounds for cancellation fees. So first cheating me then looting me. Sky only takes 45 pounds for cancellation and look at these frauds. Also we can't tell who to ask as they put the blame on each other supanet says appy tv and they say supanet. Take my advice and do not fall for these tricksters.”
“Had a problem but the manager soon resolved it .He was very friendly and polite. I would always advise to speak to a manager as customer services came across as rude and unhelpful.”
“Absolutely shocking all me and the other half have had is problem after problem cant seem to cancel the contract due to being up and running after 3weeks of nagging them after that our period of time to cannel was up so didnt evern have chance to know what it was like also internet always down bufferings a nightmare as for tv chanels thats another story avoid!!! Dont get caught up in it”
Hello Charlotte,
Thank you for taking the time to leave a review, your comments help us improve the service we offer to customers.
We will contact you directly to discuss and resolve any issues, but rest assure we don't tie people into contracts with Appy TV, it appears from your comments that the issue may lie with your internet provider and not with Appy TV however.
Many thanks
Appy TV Customer Service
“Absolute joke I feel I was miss sold this product to start with.appy tv hasn't worked properly since the day it was connected up. It constantly says no video no signal and the picture quality is appalling I m paying for services I can't even use. Take my advice don't even bother with this utter useless rubbish !!!!!!”
Hello Josie,
We're sorry you're not finding Appy TV to your satisfaction, we're going to give you a call this morning to run through getting you set up correctly, I'm sure once we have you up and running you'll be delighted!
Thank you for taking the time to contact us, we're always happy to help with any issues whether big or small.
Many thanks
Appy Tv Customer Services
“it deal and getting through is the sold is always crashing at important times feel like was missold the deal and contacting them is a joke.240 quid to get out of contract after a month what jokers.avoid these con merchants.”
Hello David
Thank you for taking the time to contact us, we're concerned at your dissatisfaction as we would never charge customers those amounts to cancel our Appy TV service.
We will try to contact you directly to discuss and resolve this to your satisfaction or alternatively please feel free to contact us.
Many thanks
Appy TV Customer Service
“I have 4 of these tv boxes and they are fantastic, one upstairs, one downstairs, and one in each of the childrens rooms. The youngest who uses the box is 7 years old and she can use it fine. Even better than me. I can watch sports, movies, which is all I'm interested in and the kida can watch child films as welll as play games. Its a user friendly, great content box and I would recommend to anyone thinking about a tv service. For the price im paying ive got a bargain.”
Hello Paul
Thank you for taking the time to contact us, we're concerned at your dissatisfaction as we would never charge customers those amounts to cancel our Appy TV service.
We will try to contact you directly to discuss and resolve this to your satisfaction or alternatively please feel free to contact us.
Many thanks
Appy TV Customer Service
“As I live in a rural area I am limited to my options regarding choices for providers for TV, Film and Sport packages. I am so Appy I chose Appy TV as the choices are limitless as to what I can watch at a fraction of the cost of other providers. Now I have fibre I can sit and enjoy my films in crystal clear clarity with no buffering. An issue with my remote was dealt with quickly, efficiently and most of all no jargon was used by the advisor.
I would recommend Appy TV to anyone”
“want to send the boxes back but company will not give return address. Feel this is a total scam going to take to small claims court if I don't get a response in the next two days CCJ's never do a company any good”
“Absolute joke of a company. Buyer BEWARE. Have finally received communication from someone regarding being mis sold services after 21 DAYS!!! Their contact us page is a joke, apparently this company never monitor this PLUS they ask you to read and AGREE TO terms and conditions that you cannot access through the link provided. My services were activated on the LAST DAY of my cooling off period leaving no time to cancel once you've realised your mistake. AVOID AVOID AVOID. Will be reported to Ofcom and the Communication Ombudsman service. DO NOT SIGN UP TO THIS COMPANY!”
