Araco Interiors Reviews

Name: Araco Interiors
Address: 128 City Road, London, City of London
Rating: 2.82

2.8 Rating 11 Reviews

45 %

of reviewers recommend Araco Interiors

Company Reviews

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Phone:

02038157985

Email:

sales@aracointeriors.co.uk

Location:

128 City Road,
London
City of London
EC1V 2NX

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Anonymous

Anonymous // 01/01/2019

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“Couldn’t be happier. Item well priced and received quickly. Would recommend”

Helpful Report

Posted 3 months ago

“Purchased a Bosch microwave 27th December and i had the exact same issue as the 1 start review before me. The worst thing is they had booked me in 3 times for it to be delivered and each time it would get cancelled at 5 or 6pm on the same day and i would get pjh send me an email and txt to say to book my delivery. They do not answer your calls and in the last email they reassured me on that third booking confirmation i would def get the microwave delivered. This all took up to 4 weeks. I even said i wanted a refund to which they didnt even bother responding to me. I now have a dispute claim open against them to get my money back. Save your self the stress and headache and do not purchase from this shoddy company.”

Helpful Report

Posted 5 months ago

“Order placed 22nd November. On 1st December, I was emailed confirming delivery would be made “by Monday” (reasonably assumed to be 8th December). No delivery occurred. From early December onwards I made numerous attempts to contact customer service by phone, spending long periods on hold, being told no one was available, and promised call-backs that never happened. I chased the order amicably on 22nd December and explained we have a young baby and were living without an oven or hob. I was told delays were due to a Black Friday backlog — despite my order being placed before Black Friday. On 6th January, I was told delivery would be “as soon as possible”. After pressing for clarity, I was then told on 8th January that the appliances would be delivered on Tuesday 13th January. No delivery arrived. I received no delivery confirmation, and since then seven emails have gone unanswered, including requests for a refund or supplier details so I could arrange my own collection. Phone calls continue to result in hours on hold with no resolution. At this point, I have had to raise a payment dispute with my bank to attempt to recover my £3,000. This is the worst online purchasing experience I’ve had in the UK. Taking payment, failing to deliver, providing conflicting explanations, and then ceasing all communication is completely unacceptable. I would strongly advise others to avoid.”

Helpful Report

Posted 5 months ago

“Very poor service, I put my order in for three items and received a confirmation email of my order, from then nothing, received a fedex order for two items which were delivered but no update or any communication on the 3rd item. Fedex mentioned they only booked 2 with them. I have called the number, which I now have learnt it's an external reception service that they have signed up for who cannot do anything and every time you call they send them an email just like the ones I send and they get no response. This has been going on for weeks and still no update on my 3rd item. They have not once tried to communicate with me.”

Helpful Report

Posted 9 months ago

“Still not received my item that I ordered 4 weeks ago. I've called reception and asked for someone to call me back but I've had zero correspondence. These guys are incompetent and don't even care!”

Helpful Report

Posted 10 months ago

“Absolutely delighted with my CTO Lighting purchase from Araco Interiors. The quality is exceptional and the team were incredibly helpful from enquiry to delivery. Will definitely be ordering again!”

Helpful Report

Posted 11 months ago

“Purchase 3 x Bosch ovens - arrived on time and good price - would recommend”

Helpful Report

Posted 1 year ago

“I couldn’t be happier with my new sofa from Araco Interiors. From the initial consultation to delivery, everything was handled professionally and with genuine care. The quality of the sofa is outstanding — beautifully made, incredibly comfortable, and a perfect fit for my space.”

Helpful Report

Posted 1 year ago

“Do not, I repeat do not use this Company. I ordered an AEG hob from them and it never arrived, I have asked for refund and nearly 2 months later I'm still out of pocket and nobody comes back to you. Their business address in just a shell office with an answering service that passes your information to them. The MD has previous companies that have wound up and I have reported their trading activities to the Police, Companies House and the National Fraud Intelligence Bureau. They also claimed to be members of the British Institute of Interior Design using their logo on Emails and their website. I contacted the BIID and they confirmed that they are not members.”

Helpful Report

Posted 1 year ago

“Waited 6 weeks for my oven was told it would be delivered between 31st Jan to the 3rd feb. It never arrived Lack of communication from this company, nobody phones you back. It takes them 3-4 days to email you back. To be told that my oven was damaged when it arrived to them. Nobody told me about this until well after the original delivery date. New delivery date sent via email for the 18th Feb no tracking number. 18th Feb came and went with no oven I was told it was coming the morning of the 19th Feb. Still no oven so I went to my card provider who are now trying to claim a refund for me. Once this had happened a new delivery was emailed to me saying my oven was on its way. I told them not to bother sending the oven I was going to trading standards. I am still waiting for a full review which they confirmed for 3-5 working day. We are on day 6!”

Helpful Report

Posted 1 year ago

“Great service and products arrived as expected. Will come back soon!”

Helpful Report

Posted 1 year ago

Araco Interiors is rated 2.8 based on 11 reviews