Arcdyn, Inc. Reviews

Name: Arcdyn, Inc.
Address: 1370 Tunnel Rd., Asheville
Rating: 4.98

5.0 Rating 83 Reviews

100 %

of reviewers recommend Arcdyn, Inc.

5.0

Based on 83 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Email, Live Chat, Telephone

About Arcdyn, Inc.:

Arcdyn, Inc. is a distributor and retailer of high quality, professional grade security equipment. We pride ourselves in having the best customer service and support on the planet!

Visit Website

Phone:

8552726682

Email:

contact@arcdyn.com

Location:

1370 Tunnel Rd.
Asheville
28805

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Arcdyn, Inc. 5 star review on 19th June 2018

Dalton P

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Contacted Arcdyn after 6 years and they were as helpful as ever. I strongly recommend this company.”

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“Exceptional customer service, my first encounter was with CSR Quinn, when Quinn couldn't find the account (we purchased a farm with equipment already installed) he got President Justin involved, took a few minutes but the account was found and updated with a new password created and sent to me. Equipment is very good, we did not have top-of-the-line cameras but they show good details even in the dark with snow blowing, the cameras are adjustable and can be easily relocated and replaced if necessary.”

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“Great Customer Service! Thanks for all the help!”

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“Excellent customer service and quick delivery! Thank you for another great order fulfillment!”

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“Your support staff has been great. Our company had the choice of several camera systems and after working with your support Staff on several trouble shooting issues When asked what system I wanted to install I chose yours cause your support is awesome friendly knowledgeable and very easy to work with”

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“The Tech Support department has always gone above and beyond, what was asked of them to help resolve my issues and it is greatly appreciated. Justin Especially is a great help.”

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“Ben was extremely helpful”

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“service is always top notch! Love working with Ben! Only issue, is that your stuff is white label HIK Vision, it seems that you guys don't get the latest and greatest technology. We are really looking into Unifi cameras and doing local storage with optional cloud backup.. But always love working with you guys! always great help designing systems!”

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“Top notch service and support!”

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“Good products Good prices Great service and knowledge”

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“Anytime help is needed the staff is fast to help.”

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“Our Company is new to the Security Camera world and we turned to Arcdyn to help support and guide us through the learning curves of this side of contracting. Since we are electrical contractors by trade the transition was made simple by their level of expertise and patience. 5 STARS all around here.”

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“Your articles are very useful and makes complicated things easily understandable. I have a question :- Let us say we install AHD CCTV Camera connected to a standard DVR. The DVR is Wi Fi facility. Without internet connection at either end ,i.e. DVR or Mobile phone can i access DVR and see live view.Distance from DVR to Mobile phone is not more than 50 metres,say in the same building.”

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“Ben and Justin there are no words to describe how amazing you guys are. I thank you so much for all of your help and how you guys beyond and above to help your customers! I am super stoked that we have a company like your to do business with! Thank you thank you! You guys are awesome!!!!!”

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“You guys have a great product, customer service and tech support are excellent. Last order kinda sucked. Spent $100 shipping two day expecting it on Sat. No show until Monday. I should have called that one in. Keep up the good work !”

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“The 2MP DVR is amazingly easy to use, my customers looking for a lower cost system will be pleased. I really want to get and test the 5MP system and comparing the video and picture with 2MP systems.”

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“The product is good, the tech support is great! Andy is our hero time and time again”

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“The whole experience was great, from the pre-sale to the installation, and app setup and customer education. We look forward to working with Arcdyn on many more security projects.”

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“Arcdyn is one of the security equipment companies around today. Their entire staff is very professional and courteous. All very knowledgeable and able to answer any questions and concerns you may have. They will go above and beyond to assist their customers in every way possible. The recorders are excellent and easy to use, the cameras Arcdyn offers are clear and show great detail within the image. I highly recommend contacting Arcdyn for all your security camera and equipment needs.”

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“Thanks Ben for making this happen so quickly. The unit arrived a day early and was delivered to my door step in Canada. The NVR unit was installed and fully functional within 2 hours.”

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Arcdyn, Inc. is rated 5.0 based on 83 reviews