Aria PC Technology Reviews

Name: Aria PC Technology
Rating: 2.00

2.0 Rating 27 Reviews

26 %

of reviewers recommend Aria PC Technology

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2.0

Based on 27 reviews


Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Email, Telephone

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Aria PC Technology 1 star review on 20th March 2021

Ali

Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“took £15000 of me for a bunch of pc parts never refunded we are going to court now. was also called a retard”

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Posted 4 years ago

“Very poor after care service. Purchased 3 items on 15th July19. I write this review on 15th Aug 19. 2 items still not received. I purchased the missing items today from Amazon. Delivery expected tomorrow. I've been chasing Aria for updates for weeks. Chasing for a refund for the missing 2 items. I have a trail of emails confirming my regular chase to update me. A very common reply by phone and email from Aria is that they will try and resolve tomorrow. Don't expect Aria to update you, I am having to chase and listen and read false statements that resolution is hopefully tomorrow!! To conclude No delivery and no refund after 30 days”

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Posted 4 years ago

“Disgraceful company.. Purchased from aria since 2008 and spent 8k+ over that time. referred lot of friends as well who have purchased. Well in feb 2019 received parts totally £1500 and the motherboard was faulty (i've fitted 100+ motherboards to machines and can do this with my eyes closed)and this is the first returns i've done and wrongly assumed it would go without a hitch but NO. Returned early march didn't get tested until 2 days back and they are trying to blame customer damage for the faulty board?? Are these scammers serious? I'm an experienced machine builder and know if a motherboard I received was faulty and to try and blame for damage that has most likely been caused by the tester is an absolute disgrace. I will never buy from these scammers again and will ensure that everyone i know will never again purchase from these people. I to top it all i'm also being re-charged for getting the board back which I want as I will be taking these cowboys through small claims court.”

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Posted 5 years ago

“My son ordered a motherboard from this company. It arrived but by the time all the other components arrived it was out of its 28 day return period. Anyway once it was installed it was not working. Returned it to the company paid £20 to return. Received it back 28 days later, paid another £25 as it was deemed non fault. But it still was not working. Changed all the other parts, stillnot working. Called the company Aria again who said that I pull return it again for checking. Costing me another £45. I said no i would like a refund, I was told that 25% would be deducted as it had been used( mostly by them). I even accepted that. Called them today and wastold that as it had scratching on it they were unable to do that. This was never mentioned before, as soon as a refund scratches appeared. I was told these scratches may affected the motherboard, then how come when they tested it it worked. Doesn't make any sense. Customer service is non existence. Reading through the previous reviews everything is scratched, really. AVOID BUYING FROM THIS MICKEY MOUSE RIP OFF COMPANY. PAY EXTRA. Very rude customer service supervisor who is also the manager surprise surprise.”

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Posted 3 years ago

“Not answering phone calls - even for buyers.”

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Posted 3 years ago

“It took three months to get a faulty graphics card replaced. First they tried to pass the buck to the manufacturer. Then I had to email them twice after 6 weeks before they even aknowledged that they’d recieved the card and that it was faulty. After accepting to replace it with a similar model twice I had to email them three times a month later after not recieving it before I got the order notification as they weren’t responding to emails or answering the phone. It finally took me threating to get the bank involved to refund the £265 I paid (much more than the £160 card they offered to replace it with) before they got their ass in gear. Also check the fine print on returns. Should you return something and it be found to not be covered under warranty you’re expected to pay £10 or 10% of the value of the item to get it back and they will only replace based on a value that they deem “fair” and not what you paid. They may be slightly cheaper but the hassle isn’t worth it. After reading other reviews they also seem incredibly unprofessional, banning half of the people who leave negative reviews or calling them liars.”

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Posted 4 years ago

“I order a pc weeks before Xmas still not turn up not even a email to say when”

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Posted 4 years ago

“THEY STILL HAVE MY MONEY. You get what you pay for... terrible customer service. Got an email asking me to call the company because of an unspecified issue with my order - who does that??? Just tell me the problem. Called the number they gave and waited 30 MINUTES in a queue and STILL had no answer so I gave up. I emailed them asking for an immediate refund and have heard nothing from them since and had no refund...”

Helpful Report

Posted 4 years ago

“Bought a Samsung SSD for my Freind and after realising that it is not compatible with my freind’s laptop, they took it back no question asked.”

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Posted 5 years ago

“Upon ordering and collecting the items in store (I never purchase high value items online as dealing with companies via emails if anything does go wrong with 48 hour delays between each email is just ridiculous), everything was in good order. I'm giving 1 star on the basis that I regard my situation as completely unacceptable. I purchased a full PC on Jan 17th. On May 28th ish it became apparent that the PC was faulty in some way. Long story short after a few emails with customer service I was given an RMA for the CPU and Motherboard. All is looking well. Then the dreaded unfortunate events start to happen. When working out what was wrong with the PC I took videos and pictures to show a friend (THANKFULLY). I drove to Aria to pass over the motherboard and cpu, wrapped in a soft plastic bag not suitable for a courier delivery, but suitable to hand over in person (I'm in Manchester and was able to do this). Friday 1st June I am able to drop off the RMA'd items Monday 4th, Very quickly I receive a phonecall from Aria to inform me that there is "damage" to the motherboard which is probably why it isn't working, I'm very surprised by this and question whether or not they are talking to the right customer about the right product. I have been extremely careful beyond belief with these fragile items. I ask to see the images (to check whether or not it was mine) To my disbelief it is my motherboard, and i'm extremely shocked and disappointed as I can't ever understand how they scratch was ever there. It's a big enough scratch to notice. "Ofcourse, you would say that" you may think. However, after I finish the devastating call to hear I probably don't have a leg to stand on... How can I prove the scratch wasn't caused by me. I decide it'd worth checking the video I took to send a friend of my PC to confirm to myself the damage was there. I review the video I took prior to handing over my items and within seconds I realise the angle of my video is enough to see where the scratch "should be". There is no scratch. I look at another image I took and zoom in, Once again... No scratch. Aria have since sent me 20 images of the motherboard etc and how surprising. The images are uploaded in a specific order, which is understandable. From the 20 images it's quite obvious that whoever has took the images has taken it out of the packaging took a few images, unintentionally caused damage to it (the scratch) then put the items back in the packaging and started taking more photos as if there is a timeline of images to show it was always like that. Absolutely not and I will not accept this kind of behaviour. The timeline/ order of images is ridiculous and is so obvious that it's been taken OUT of the packaging, images taken, then suddenly put back in the packaging and more images taken of "it being taken out of the box". Anyway, I am still waiting for their reply, but I will leave this here in the meantime. Electronics go wrong at times, we all know that. Don't risk ordering from here. They have closed their shop so you have no choice but to deal with them via email. I will update my response when I hear back from them but I already know where this is going. Thankfully I can afford a new motherboard if and when they refuse to do anything, to which I will be taking this further, and look forward to how they deal with this issue. EDIT 1: RMA numbers KRMA23805 and KRMA23805 (in case you ask for them)”

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Posted 5 years ago

“Poor customer service and send out used goods as new. Avoid and pay the extra to use a reputable supplier.”

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Posted 6 years ago

“Just the pits of a company to deal with. I have spent thousands with this poor excuse for a company and recently the service has been utterly rubbish. Customer service is non existent. Will never buy from this shower again and would advise others to stay well and truly clear.”

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Posted 4 years ago

Aria PC Technology is rated 2.0 based on 27 reviews