Arnold Clark Reviews

“ Insisted on a refund, to be told the mechanic can't find any faults therefore its fine and refused refund??? Despite 3 reports from 3 AA mechanics stating car is in need of repair and dangerous to drive. ”

“ Beware Beware Beware Beware Beware After some nice person scraped my wheel are trim on my OMODA 5 I went into my local Arnold Clark branch In Newcastle Uopn Tyne They were very helpful in looking at my car for part required ‘ That’s were it all ended Very poor level of service from here Ordered required part at the beginning of sept , told if in uk would be 2 weeks If was from OMODA China would be end of month that’s September !!!!! Got phone call end of September saying Should be here Soon !!!! Waited till end of October still no part !!!! Visited AC told it should be here soon Another phone call still not here We are now in October still no Part Visited AC Same excuse !!! AC Said they would ring me in. Few days Guess what happened Yeah no phone call !!!! We are now in December visited AC told Same old story !!!! This brings me to today 29 Th Dec Guess what again no part This is nearly 4 months Asked for a refund answer no !!!! Still no further forward Will be sending e mail to The CEO The Story continues !!! Will keep you updated ”

“ Now have said I want a full refund and they have the car back. ”

“ They offered a refund for one item, in writing, but when I responded (within three days to accept the refund) they backtracked and refused to honour it. ”

“ DO NOT BUY A CAR FROM Arnold Clark they sold me a car with a major fault and trying to get them to repair it, replace or refund my money has been nothing short of a nightmare. AVOID AT ALL COSTS!!! ”

“ Then, because I was left without a car and couldn’t get another one until my refund was processed, I was stuck and unable to get into work. ”

“ ne t, they were my only hope after a week i was able to return their car and a refund was given to me, £20,000 refund is not bad from my £25,000 due to the 3 months i used the car for , i employing anyone interested in returning their car or anyone that has been scammed by Arnold Clark should file a complain to bit claim. ”

“ This situation has been dragging on now for 5 months, Arnold Clark have finally admitted they sold me a faulty car and that I was within my legal rights to refuse it - they have agreed to refund 95% of my money, but I still haven’t received it. ”

“ They refunded me £500 after I initially refused to take the car. ”

“ Additionally, I request a full refund for the faulty repairs and reimbursement for the expenses incurred as a result of the garage's negligence. ”