Arrowxl Reviews

“ Appalling company.. cancelled the delivery date 3 times, when it finally arrived the two men, who had very limited English, said they couldn’t bring it inside for us, said they weren’t allowed to unpack it, and shot off as soon as they could, leaving me and my husband, both in our sixties, to unpack it in the street, and carry a huge American fridge freezer inside by ourselves. Disgusting company, I’m surprised they are even trading. ”

“ Message received day before delivery expected to say issue at the warehouse & my furniture not at correct area to be loaded onto van. ”

“ Shocking company!!!! Have been waiting for my delivery since Tuesday, to be told on the day, an hour before delivery, that they were unable to Deliver, due to issue in warehouse. ”

“ Lazy. Incompetent. Unprofessional. Cannot contact customer service at all. They have wasted weeks of my life. They have "attempted" delivery twice now. Home all day both times, didn't even come close to my apartment before conveniently knocking off early and marking my delivery as "attempted" lazy lazy lazy employees work at Arrowxl. I hope they shut down soon. ”

“ Waited in for a delivery promised between 3 and 5pm. It’s 7:30pm now and no sign, no communication at all. ”

“ On that subject the opening times of your 'call centre', 9 - 5, are rediculously short No emails as promised, no texts as promised, up to an hour to get through to you on the phone, no answer from your online chat, no call back when one was promised, item 'out for delivery' then not delivered. ”

“ Ordered a large item, they changed my delivery date 3 times! Drivers had it out for delivery and it never arrived, I phoned and they told me it was delayed. ”

“ Cancelled my delivery on my chosen date the day before it was meant to come (the day we moved in and had ordered our fride). ”

“ Appalling company,had 3 delivery dates and still no show. I'll never order anything again without checking who the delivery company as if it's Arrow then I won't order and save myself a load of hassle. ”

“ Absolutely rubbish, late delivery. Then text 3 hours before delivery should be taking place to tell me my shed is damaged and they won't be delivering it. Last shed has been dismantled and equipment is on grass waiting for new shed. What a joke of a company ”