“
Eventually had to get a full refund for my product as appliance direct will only use this company to deliver to my address.
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posted 2 weeks ago
- Daniel
“
I’d give no stars absolutely disgusting company don’t know how company’s are using these absolutely useless can’t get in touch with no one said they’ve tried to deliver left no card I rebooked and they’ve just cancelled just about to ring for a refund from very
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posted 2 weeks ago
- Anonymous
“
I eventually managed to cancel my order and got a refund.
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posted 3 weeks ago
- Patsy
“
Phoned customer services to ask when they would be back to collect discarded item which I paid for to be taken away and they advised this would not be happening, requested my £35 refund for non collection and again advised this would not be happening, AVOID AVOID AVOID, just look at all the terrible reviews previously from other customer.
”
posted 4 months ago
- Anonymous
“
Instead of addressing the crew’s unacceptable actions, I’ve been told that my order is canceled and that they are in the process of returning the washing machine to the retailer for a refund.
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posted 8 months ago
- Anonymous
“
ordered treadmill and amazon chose Arrowxl, they changed delivery day pushing delivery out to a week and then on delivery day pushed a week back again, contacted amazon, they say they are helpless and asking me to wait for Arrowxl to deliver and then refuse to get a refund. it's 600 pounds item locked with amazon and with a horrible service from Arrowxl.
”
posted 1 year ago
- Anonymous
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I’ve got a refund from VERY and am going to order from a different company but will check first that they don’t use AXL.
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posted 1 year ago
- Anonymous
“
They are claiming I cannot get a refund through them and to go through debenhams, which wouldn't be an issue if I had an item to return, which I don't because no one turned up to deliver it.
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posted 1 year ago
- Anonymous
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I'm at a point of requesting a refund to buy from a different retailer that has nothing to do with this service.
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posted 1 year ago
- Stan
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Had no choice to cancel and have luckily been offered a refund from Amazon.
”
posted 1 year ago
- Anonymous