“In past I was overpaying and booked flights directly with the airline.. and I can say their customer service was average. When I discovered ASAP Tickets I was skeptical at first. After booking 2 trips with Wayne, I am totally sure that ASAP Tickets is the best way to book flights because of the extra care they provide.”
“Do NOT trust this company. They are the biggest dissapointment. My flight got cancelled and the airline refunded the money. The problem is they refunded the money to ASAPTickets’ account in APRIL. It has been 5 months and no one replies my calls/emails and I don’t think I will ever get my money from the company. Total scam!
After posting reviews online, the company reached out saying that they CANNOT refund the ticket since it was non-refundable. The funny thing is, the airline had already refunded my ticket money back to ASAPTicket bank account and I was confirmed through an email. The fact that they hold on to my money, and tell me that I cannot get it back after 5 months of stalling is nothing but a money-centric and a greedy culture that the company base its values on. Do not trust your money with this company, as they will never care at the end....”
“Years ago when I first contacted ASAPTickets, I thought the prices almost seemed too good to be true. Still... I booked the tickets. Now I can call myself a loyal customer as I've used ASAP for more than 10 times and will continue to utilize this service and recommend it also to others.”
“I travel a lot and have dealt with several agents at ASAP Tickets and none of them have disappointed me. Usually, the price I get is below the ones offered by the airlines and still... this is not the main reason why I'm choosing ASAP. I love them for the personalised approach and the ability to take the stress out of my routine travels.”