“
After some time, the service agent agreed to refund the cost of the missing item, plus the cost of postage.
”
posted 1 month ago
- Anonymous
“
3 months still no refund, lying about sending a refund and can not provide a refund receipt.
”
posted 5 months ago
- Anonymous
“
Ordered a rug for lounge . The quality was awful had to wait for collection . Have had to phone twice about a refund and I’m still waiting .I will not be ordering from them again
”
posted 7 months ago
- Anonymous
“
Returned damaged item, refund only when telephoned customer service. This iis poor quality of a large retailer. Not got me I will shop elsewhere.
”
posted 7 months ago
- Joseph Gosney
“
In keeping with most the reviews here - this bunch are truly awful. Ordered a coffee maker on 16/7/25, with a 3 day delivery. Had various emails to say the item was delayed. Then on 28/7/25 I got another email saying the order had been cancelled….by whom you ask. No one could tell me. Called their Customer Service team and tried to get the order re-instated, but no. Had to have a refund. Terrible service from a major brand like ASDA.
”
posted 8 months ago
- Anonymous
“
I would like the blender I paid for or a refund.
”
posted 1 year ago
- Jennifer Frost
“
MY order got lost and i still have no refund
”
posted 1 year ago
- Anonymous
“
Have chased by email to find out where my refund is but still no refund.
”
posted 1 year ago
- Anonymous
“
because you will be asked by the court
I will expect my refund within the next 24 hours.
”
posted 1 year ago
- Spyridon Bormpantonakis
“
After constant calls and follow ups, they eventually refunded the money but the item was never delivered.
”
posted 1 year ago
- Anonymous