“Very disappointing experience. I last my car keys in parking and want Asda they didn’t help at all than I get at parking ticket i appeal and explained in my appeal that I lost my car key in the car park, but a few days later they asked for evidence. How can anyone provide evidence of losing a key?
There was no way to contact them, no option to upload documents, and the address they provided for correspondence was incorrect, so my letter was returned.
The whole process felt unfair and extremely frustrating. In my experience, this car park feels more like a trap than a service”
“My wife ordered food for 60 pounds yesterday. And they brought a box of red bull and a chocolate bar. We tried to write to the customer service, but no one answers!!! Asda service is very bad.”
“Iv shopped at this store for 30 years, i have never known a store to go so downhill so quickly, the store itself is not particularly clean, quality of food has declined, especially in the bakery department and as for the stores toilets where do i start, absolutely shocking, dirty, toilets can not be checked regularly as numeeous times i have been and walked out due to dirty floors, dirty sinks, faeces and urine over floors and toilets, considering they are located very close to the restaurant this is a health concern and im very suprised they remain open, if the disgusting conditions of the toilets is anything to go by i dread to think what the areas we don't see are like”
“Used to buy halal meat chicken whatever from the halal section, today I bought lamp so on top they are putting boneless but hidden the bone at the bottom. This section is run by gangs people from Egypt all they do is rubbish and cheating to make sales.
I do advice people to not buy anything from there as Asda store helping and support them. Idiots”
“Ordered gift for Christmas because website doesn’t say they are out of stock they decide to replace is with something similar.
I collected the item (box was damaged) and decided i cannot give a pink item as gift for a male so went to return it, staff in store had no clue what they’re doing and one said that once i collect item and don’t hand it back in right away i am unable to return it anymore.
Eventually someone else took the item and returned it however, never gave me any ref no. Only took my order number and phone no. I have then received an email my refund was rejected.
No i have £40 gone and no gift.... really surprised how this store operates they should not steal money from people how is that ok?”
