Astounded Reviews

Name: Astounded
Rating: 4.91

4.9 Rating 896 Reviews

99 %

of reviewers recommend Astounded

Company Reviews

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Metrics

4.9

Based on 896 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Telephone, Live Chat

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01524 845310

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Astounded 5 star review on 14th March 2020

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I bought the peavey FX2 32 for my church. It was promptly delivered no issues at all. We are yet to test the equipment but I'm confident it's fine.”

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Posted 4 years ago

“Quality products. Excellent customer service. Rapid delivery. Web or phone. Recommended.”

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Posted 4 years ago

“I requested help in the type of PA system to purchase for a small church. Both Dan and Amber provided the information I required. I was quickly supplied a replacement beltpack unit when the original had problems.”

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Posted 4 years ago

“my second order in a few days - they give great advise and superb fast quality service”

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Posted 4 years ago

“All perfect”

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Posted 4 years ago

“Lovely customer support. Was able to chat about pros and cons if various items - which really allayed any concerns I had. Would definitely purchase from Astounded again.”

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Posted 4 years ago

“Super fast delivery of a quality item. They are well made and easy to use.”

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Posted 4 years ago

“Always helpful and understanding”

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Posted 4 years ago

“I came to Astounded on the rebound from an awful experience with an amplifier repair company. I had to bite the bullet and purchase a new amplifier for my church sound and music system, and the difference in my experience truly Astounded! me. The amp came from Germany.... they fast tracked it for me.... and every query was met with courtesy and humour and a great willingness to be of help. Sadly, so very rare these days. I cannot endorse Astounded highly enough. Just a shame all companies dont follow their lead...”

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Posted 4 years ago

“Good service, fast delivery and very pleased with the quality of the product.”

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Posted 4 years ago

“Very impressed with service. We needed help and advice on a short time scale and the man we spoke to over the phone was friendly, professional and informative. He was the epitome of professional service and really did save the day! Our order was delivered the next day and so far has worked really well. Thank you Astounded, we were really grateful and impressed.”

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Posted 4 years ago

“I was looking for a solution to the problem of using multiple speakers in the pubs I do Quiz's in. Chris at Astounded took the time to listen to my issues, despite my ramblings, and came up with a wireless system that would fix the problem. Now you thinking that surprise, surprise Astounded just happened to have just the kit I needed, well, that's exactly right and is why I have been a customer for several years. Building up my sound system as my needs grew, getting more kit that complemented what I have while. not wasting money already spent. Huge experience, brilliant knowledge, vast range of equipment, all you need. Even then, Chris was able to find a way to get me a deal, saving me money. The equipment turned up a few days later and straight out of the box worked perfectly and solved my problems. On that first night alone, people at the Quiz commented on how much better the sound was. I have absolutely no reservation in recommending Astounded to any potential customers who need any kind of Audio/Visual equipment. Trust these guys, they will do everything to help you with your needs. Happy to act as reference if any wants to contact me.”

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Posted 4 years ago

“They were very helpful in guiding me to the right solution to my specification and through the purchase, delivery and set up process. The person who answered the phone was quickly up to speed regarding where I was in the process and the information I needed. We have given it its first and everyone was delighted with the performance. Between now and Christmas I’m sure it will get quite a bit more use. I think one of the best features is the battery operation. I will certainly recommend both the product and Astounded to others.”

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Posted 4 years ago

“Great price beat all the opposition excellent service would recommend you to anybody chose you after being let down by amazon many thanks Robert Sensicall”

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Posted 4 years ago

“Up till now, very helpful, prompt delivery, thank you Dan and Chris.”

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Posted 4 years ago

“Ordered online, was easy to do, Downside, the item arrived two separate days that held us up with doing other things, the first box was torn open at the bottom and the assembly nuts came out on the floor,I hope on Christmas day all the parts are there.”

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Posted 4 years ago

“Have bought from Astounded on several occasions and never encountered any problems. I would recommend them to anyone.”

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Posted 4 years ago

“Very good communication, very helpful staff and good delivery.”

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Posted 4 years ago

“Good arrived on time and worked”

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Posted 4 years ago

“Because in all my dealings with Astounded I have been extraordinarily impressed with the technical knowledge, helpfulness and friendliness of the staff. I've never felt I was possibly causing a problem (even when I was aware I almost certainly was.)”

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Posted 4 years ago

Astounded is rated 4.9 based on 896 reviews