Astounded Reviews

Name: Astounded
Rating: 4.91

4.9 Rating 896 Reviews

99 %

of reviewers recommend Astounded

Company Reviews

Questions

Metrics

4.9

Based on 896 reviews


Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Telephone, Live Chat

Visit Website

Phone:

01524 845310

Write Your review

Tell us how Astounded made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Astounded 5 star review on 14th March 2020

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Well, the customer service I received from my first enquiry was very good and the advice was excellent. However, the equipment I purchased did not work properly and part of it was damaged. The heavy item arrived in just it's cardboard box without any additional outer packaging to protect it. Consequently, the box had been hit, or dropped, in transit and was damaged on arrival. I was really disappointed and had to return the PA Speaker for replacement, which meant that I couldn't use it over the Christmas - New Year period, as I had planned to do.”

Helpful Report

Posted 4 years ago

“Quick response over the phone but no replacement controller sent, despite promise!”

Helpful Report

Posted 5 years ago

“The order arrived when promised and was packaged securely”

Helpful Report

Posted 5 years ago

“Item delivered on time”

Helpful Report

Posted 7 years ago

“I was pleased how quick the stereo arrived and it seemed to be working ok, however, it vibrates a little on a few of the tracks I play and it's really distracting I'm a yoga teacher, working in a small hall, so I'm not turning the volume up After a week went passed, I decided to ask you about it , but when I spoke to one of your staff, he was quite disparaging. I played a piano track to him to try and demonstrate the vibration, which it duly did, however, his comment back was..."it's a piano track and the speaker isn't man enough to handle it". I did push to get more out, maybe it was a fault with the speaker, but he never budged from his position and didn't offer me an alternative solution that might alleviate my problem other than play with the treble or base. I didn't feel it was worth pursuing any further as your staff member was really adamant, but I don't feel I was listened to or helped and everytime the track comes on, I sit there and just hear the vibration. Sorry the feedback is of a negative variety, but unfortunately that was my experience. Denise Bridges”

Helpful Report

Posted 8 years ago

“It was all a bit confusing. The gear all came as packages - I now have two footswitches I have no use for - and despite being basic kit the instruction booklets were very poor. Having said that, the support we got from Steve was VERY clear and helpful. Oliver”

Helpful Report

Posted 8 years ago

“Response to order good, initial test of equipment (TPT202) good. Sound much better than expected, clear and natural. Headsets neat and easy to put on. Downside:- Battery light intermittant on one transmitter. One transmitter failed during first usage apparantly due to duff battery however, on subsequent test battery ok and both units working. Conclusion. Transmitter units are working ok, but there are concerns about reliability.”

Helpful Report

Posted 9 years ago

Astounded is rated 4.9 based on 896 reviews