Astounded Reviews

Name: Astounded
Rating: 4.91

4.9 Rating 896 Reviews

99 %

of reviewers recommend Astounded

Company Reviews

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Metrics

4.9

Based on 896 reviews


Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Telephone, Live Chat

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Phone:

01524 845310

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic product, well described, great price, next day delivery. Brilliant service, what's not to like?!”

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Posted 5 years ago

“I needed a new Radio Mic as mine had failed at my last gig ...I called Astounded and chatted with a lovely chap who talked me through all the relevant options with my budget...I bought a Line 6 model which was delivered free of charge the next day...I worked with it last Saturday and it fantastic....many thanks Astounded for a great professional service. Dave DJ...Buxton High Peak”

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Posted 5 years ago

“I use astounded regularly for equipment and just love the gear and the support. There have been a couple of times that things have gone wrong (as is normal with technical stuff), and the support I receive is invaluable. My messages are responded to within 24 hours and the problem is always resolved. The equipment is great value for money and I know I am always going to get high quality results. Thank you! Will be buying more.”

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Posted 5 years ago

“Excellent service advice, prompt delivery”

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Posted 5 years ago

“Easy ordering and speedy delivery. Website easy to navigate etc.”

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Posted 5 years ago

“Not knowing the amplfier that would suit my needs, I phoned and all my questions was answered with very detailed and information making me feel that The amplifier suggested was right for me. I placed the order and two days later I had received It, tried it and are extremely happy, its just all that I wanted, Thank you all.”

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Posted 5 years ago

“I have been shopping from Astounded for almost 15 years both audio and fireworks the staff are all brilliant polite helpful and eager to share their knowledge to help with achieving the best outcome.”

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Posted 5 years ago

“Super service - really helpful on phone and email. Fast delivery, good value”

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Posted 5 years ago

“Knowing very little about vocalist equipment I emailed astounded asking several questions, I very quickly got a response back from Daniel Thomas answering all of my queries in great detail. I replied with a few more uestions one of which was how to set the system up, dans reply was so detailed when the system arrived I was able to set the system up by using the advice provided by him in the email. Ten out of ten for customer service and top products. Not to mention the brownie points I scored when I handed the set up over to my daughter to help her get started. Will absolutely be doing business with these guys again.”

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Posted 5 years ago

“I recently purchased a PA system from Astounded. The system was extremely good quality for the price. A slight hiccup by the company tasked with delivering the goods was dealt with efficiently and promptly by the team at Astounded who went to extremes far beyond what could be fairly expected. I would like to personally thank Dennis and Daniel who set a standard for customer satisfaction that I doubt I will ever see bettered. I would, without hesitation, recommend this company.”

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Posted 5 years ago

“First class service from the point of ordering to delivery. Very fast delivery times and very prompt too. I had to ring a few days later with a query regarding my purchase and the call was dealt with the upmost professionalism, my query answered and yet again another happy customer. Customer service 1st class. Would highly recommend Astounded”

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Posted 5 years ago

“Found the staff very helpful when I ordered. The goods arrived the next working day.”

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Posted 5 years ago

“When I initially spoke to a sales person at Astounded he was most helpful he knew the product inside out and could answer all my questions without making me feel ignorant. The delivery service was excellent, it came the next day, although I missed it by 5 minutes and in the end collected it from FedEx who were not the best at being able to redeliver so I collected in the end. However this was in no way the fault of Astounded who in my view are in 'Outstanding' and would most definitely use again should the need occur, well done Astounded keep up the god work.”

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Posted 5 years ago

“From the initial enquiry to picking up our sound system Dan could not have been more helpful, knowledge and honest. He went out of his way to make sure we were happy. Fantastic service”

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Posted 5 years ago

“I rang Astounded with a query which was answered with expertise. The staff were very friendly and extremely knowledgable about their products and nothing was too much bother. I would highly recommend both the company and their products. I purchased a mobile P.A. System from them and was absolutely delighted with the product and their delivery service. Truly a five star company with five star products.”

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Posted 5 years ago

“The order arrived when promised and was packaged securely”

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Posted 5 years ago

“I was delighted to find a well specified P.A. System at a very good price compared to other suppliers. The order was delivered very quickly within a couple of days. It was very well packed. It arrived with a fully charged battery so I t worked straight out o f the box. Running on the battery, it is very low noise with no hum! Having two wireless Mikes makes it extremely flexible. I haven't tried the sub or Bluetooth facilities yet. I don't think it is intended for use connected to the mains as there is a noticeable hum so remember to charge the battery. I would thoroughly recommend both the P.A. and Astounded!”

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Posted 5 years ago

“Spoke to a very helpful guy called Chris on Wednesday evening, he called me back within 5 mins with a price-match on some lights, then completed my order over the phone. My lights arrived Friday afternoon in time for that evening's gig! Will definitely recommend these guys to all my muso friends.”

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Posted 5 years ago

“The guys at Astounded replied immediately to my price match request and made it work out, unlike other shops that were very negative. The speakers were sent out same day, even special order as they’d just missed the earlier slot. If only all shops were so keen to please their customers! I’ll be back cheers.”

Astounded 5 star review on 22nd August 2018

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Posted 5 years ago

“From my first telephone call to the last telephone call all received with excellent knowledge and all questions answered. When calling to your offices an excellent service and everything happened when you said it would. Thank you so much.”

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Posted 5 years ago

Astounded is rated 4.9 based on 896 reviews