“I ordered and paid for my picture as a gift for my mother. It was only after paying that I was advised that delivery time was 4 weeks. 4 weeks later and I am still waiting for my picture. I have had no correspondence from the company either. Not a very good "customer" experience.”
“I ordered a rug in February and was advised that delivery would be about 10 - 14 working days. I was then advised that their supplier was out of stock and therefore it would not be delivered until the end of April, although I was offered the option of choosing an alternative from the website. I decided to wait and the rug was then duly delivered at the end of April as promised. The rug is absolutely beautiful and we are glad that we waited.
Thank you
Sharon”
“Good communication and picture arrived well wrapped and undamaged, was surprised that the charge came through from Athomefurnishings and not Artko! A bit confusing.”
“Delivery date was spot on, the carpet condition was excellent . We are very impressed with both the service and quality of the carpet, thank you. Paul Odell. York.”
“Service and contact great. The item I received less so. The rug has bold patches around the edges where it's not been stuck down right. As I can return but would have to pay postage, i'l stick with it and tray and hide the shoddy quality work. Bought a rug before, different make and that was great.”
Thank's for your review.
If your rug is faulty there is no need to pay for a return, we will happily replace the rug free of charge. Please contact our customer services team to arrange this.
Best Regards
Chris
“Can not fault this store or their service and products. The cushions we ordered were Dreamweavers spiky cushions and they are amazing. Delivery was on time, once they came into stock and I would definitely recommend not only the store but these cushions”
