“The product we received was excellent and was as described. The only issue I would have is that the item wasn't readily available and was then on a back order for several weeks. I therefore would have like to have had this information before placing the order rather than after.”
“The service was good - especially advising delivery etc.
However, the description was inaccurate and resulted in me having to return the item at extra cost to myself. Not good for customer relations!
The rug was circular, not square as described and I have been told by email that the product has been updated immediately”
“Very disappointed with rug. Not the colour as described on your site. It said ivory it was much more a dark cream. Useless for my decor. Also noticed that you cannot vacuum the rug. Never heard of that in my life. How do you keep it”
“When I ordered the two pictures, I initially thought they would arrive a little earlier, but I received the e-mail to tell me that they would take about a month. They actually then arrived earlier than I had thought, so very pleased. Thank you. Very well packaged.”
“Arrived in good condition and well packaged. Only criticism -would have liked to have been informed before I paid for order that delivery would take one month as may have not wanted to wait that long.”
