ATG Tickets Reviews

“ Couldn't attend due to sickness. They needed medical certificate. Couldn't get that as I was too sick to get to my doctors. Bad service. Would not use them in the future. ”

“ I am extremely disappointed with the lack of flexibility and customer service. ”

“ I’m extremely disappointed by ATG Tickets’ lack of communication and poor customer service. ”

“ I have purchased 4 tickets to a show and never received them. Their customer service is a joke. You cannot get anyone on the phone and they have a 10 day response time on emails to their customer service. I am so mad and will NEVER use them again! still trying to get my tickets. ”

“ Totally awful customer service, will certainly NOT take the option of joint ATG again. ”

“ Don't purchase complete waste of money and very rude customer service ”

“ Terrible company to buy tickets from when somthing goes wrong. No e ticket received and no contact phone numbers for customer service. Five emails and two messages on website later with no reply of any contact the event came and went without me getting to see it ”

“ I tried to get a ticket exchange for different seats due to a back injury. Contacted ATG for an exchange. It took them 23 days to respond and by then the seats were no longer available. 23 days. I asked for a refund despite having cover and they said I had to speak to someone else and that they’d close the case. Zero accountability. What a waste of time and money. Horrible service. ”

“ What a horrible experience! I have booked tickets for a show and after umpteen calls and emails , I got 2 calls on weekend mornings and no reply to my emails in a simple attempt to change the tickets to another day. If you call back, you are on endless waiting. It is so frustrating. How can someone have such poor customer service and get such high ratings on Trust pilot ? ”

“ I am extremely disappointed with ATG's service and the manager's rude and disrespectful response to customers with special needs. ”