Atom Tickets Reviews

1.2 Rating 102 Reviews
C-
Happiness Grade
C-

Customer Service - Average

58.33%
Industry Average
So I tried contacting customer service.
posted 1 month ago - Kathy
Customer service was horrible When i asked to discuss with a supervisor to fix this set of issues, i was denied. Never heard of something that couldnt be escalated.
posted 2 months ago - Anonymous
you guys are pathetic. called all three of your customer service telephone numbers....none are operative. You guys owe me $87 and if I don't hear back from you soon I'm going to file a lawsuit asking for $25,000 in damages re: time spent on getting my money back. Don't laugh, idiots, I'll win. Now that you have my email address lets see how long before I get a response froma real live person/
posted 3 months ago - Ben Fox
Tried to purchase tickets with tmobile promo for today and had to contact customer service only to learn my account is locked for "suspicious activity" so I have to wait until they review. Found out activity was in February...it's December. Review your accounts Atom!!! Lame.
posted 3 months ago - ""
accidentally clicked Atom Tickets instead of fandango and let me tell you, worst company ever!!! asked for a refund instantly after my purchase because i only GOT ONE of my tickets, the customer service is absurd and didnt help at all.
posted 6 months ago - Anonymous
Happy to save on popcorn, BUT, we cancelled one day and went to SAME movie apprx 2 days later. I have written 4 customer service emails requesting my apprx $4.66 service fee returned. IT WAS ALSO CHARGED 2 days later for SAME movie. The service person emailing me is playing games over refunding less tha$5!!! THERE IS NO NUMBER TO CALL THEM!
posted 7 months ago - Dee
Horrible service.
posted 10 months ago - Cjus1
So I contact customer service, which btw is only via Chat.
posted 10 months ago - JC
The company is not focused on customer service or fulfilling their obligations.
posted 1 year ago - Anonymous
The customer service number doesn't work so I hope I hear back through email.
posted 1 year ago - I want my refund