Atom Tickets Reviews

Name: Atom Tickets
Rating: 1.24

1.2 Rating 109 Reviews

6 %

of reviewers recommend Atom Tickets

Company Reviews

Questions

Metrics

1.2

Based on 109 reviews

Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Returns & Refunds
Refunds Process	Difficult

Visit Website

Write Your review

Tell us how Atom Tickets made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Atom Tickets 1 star review on 3rd August 2024

Anonymous

Atom Tickets 1 star review on 12th October 2023

Anonymous

Atom Tickets 1 star review on 3rd September 2023

Ryan Crosby

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“If I could give zero I would!!! This is a terrible app and terrible, terrible customer service. You can only contact them through e-mail and they are very slow in responding. Well you can you use automated chat which then referred me to e-mail. I tried calling a number I found on-line and it said they didn't have phone service at this time! I reached out to them 5 days prior to my movie and they responded back wanting more information, so I sent what they requested and never heard anything back until the day after the date of my movie!! I sent proof of purchased via a bank statement and they told me that the theater took out the money, Oh well the theater wasn't ATM.TK! This was a frustrating experience, I will be deleting this app. and telling my friends! STAY AWAY from this unless you like losing money.”

Helpful Report

Posted 4 weeks ago

“I found the concept of increasing my income online intriguing and profitable until I fell prey to con artists who stole the $800,000 that my spouse was meant to spend to purchase a SHARE in a business. Truly, they were trying days. I was heartbroken, sobbing, and felt as though I had let my spouse down. Still, I'm pleased and satisfied with Email:: lilo__grace__75__(AT)__gmail__.__com ) aid because they helped me get my funds back within days.”

Helpful Report

Posted 2 months ago

“I tried to withdraw money from my account for nearly three months, but they kept telling me it was "processing." Seriously, how long does it take to process? There’s no trusting a company that holds onto your money, promises it'll arrive shortly, and three months later, you’re still empty-handed. Yet, they kept trying to convince me to use more of their services and send them even more money. Glad i got vindicated with the aid of (lilo_grace_75_( @ )_gmail_._com)”

Helpful Report

Posted 2 months ago

Helpful Report

Posted 2 months ago

“I had to cancel a showing through Atom Tickets and chose the wrong option when processing my cancellation. I clicked on Cash instead of Refund by accident. I contacted Atom to see if I could correct this mistake and they said they could not make the correction nor could I make the correction for my refund. This was a substantial refund and I needed this money. Do NOT use Atom! Even if I chose Refund, they do not give a FULL Refund of your own money! Their policies are corrupt and immorally wrong.”

Helpful Report

Posted 2 months ago

“When my account was shut down, I thought it was time to throw in the towel since I didn’t think I’d ever get my money back. But AMDARK LIMITED surprised me with their support and confidence, helping me recover my funds in just a few days. They really deserve some recognition for that!”

Helpful Report

Posted 3 months ago

“Promises buy one get one free. But for that you must make an account. That requires validation. But the validation codes “were already used. Try again “ and again and again. I just hope that it wasn’t a scam to somehow rob me.”

Helpful Report

Posted 4 months ago

“This is a scam site, I purchased tickets for march 23, it somehow changed the date to march 22 so I couldn’t cancel the order, you pieces of garbage owe me $31.”

Helpful Report

Posted 8 months ago

“The app and desktop version are not allowing me to select a seat to purchase. So I tried contacting customer service. They only offer an email and chat options. I emailed and also reached out to them during their business hours. I was assigned Noel in chat after 5 minutes of waiting. It's now 24 minutes later and I'm chatting into a void and getting no response even though it still shows that I am "Chatting with Noel." This is literally the worst customer service I've ever experienced.”

Helpful Report

Posted 8 months ago

“I tnink the government needs to get involved with Atom Tickets and this scam they are running. I sent emails, sat on the chat and waited for 2 hours, no response and they kept my money!”

Helpful Report

Posted 9 months ago

“Customer service was horrible When i asked to discuss with a supervisor to fix this set of issues, i was denied. Never heard of something that couldnt be escalated.”

Helpful Report

Posted 10 months ago

“you guys are pathetic. called all three of your customer service telephone numbers....none are operative. You guys owe me $87 and if I don't hear back from you soon I'm going to file a lawsuit asking for $25,000 in damages re: time spent on getting my money back. Don't laugh, idiots, I'll win. Now that you have my email address lets see how long before I get a response froma real live person/”

Helpful Report

Posted 11 months ago

“If I could give no stars I would. I’ve had two issues in 1 year that resulted in me having to cancel my account. The first was a fraud risk on their end! Avoid this company like an STD.”

Helpful Report

Posted 11 months ago

“Tried to purchase tickets with tmobile promo for today and had to contact customer service only to learn my account is locked for "suspicious activity" so I have to wait until they review. Found out activity was in February...it's December. Review your accounts Atom!!! Lame.”

Helpful Report

Posted 11 months ago

“ALWAYS HAVING PROBLEMS WITH APP! Had fraudulent activity on my account and they treated me like the criminal and closed my account.”

Helpful Report

Posted 11 months ago

“accidentally clicked atom tickets instead of fandango and let me tell you, worst company ever!!! asked for a refund instantly after my purchase because i only GOT ONE of my tickets, the customer service is absurd and didnt help at all. DO NOT BUY FROM THEM, ITS A SCAM!! the customer service people to just repurchase my tickets which would be 90$ TOTAL for TWO TICKETS, so inconsiderate and absurd, the phone number doesnt work to call them, never had such a bad experience with a company ever, how r u gonna say u have worry free cancellations but make it the worst process and not refund ANYONE?”

Helpful Report

Posted 1 year ago

“Happy to save on popcorn, BUT, we cancelled one day and went to SAME movie apprx 2 days later. I have written 4 customer service emails requesting my apprx $4.66 service fee returned. IT WAS ALSO CHARGED 2 days later for SAME movie. The service person emailing me is playing games over refunding less tha$5!!! THERE IS NO NUMBER TO CALL THEM!”

Helpful Report

Posted 1 year ago

“Atom tickets are the worst company ever. Do not use them. I purchased two tickets and was only given one. I immediately cancelled the order. They will not give a refund unlike their site claims. They offer you atom cash!!!! They can shove it. I would never use them for anything. Beware I hate that I had to give one star.”

Helpful Report

Posted 1 year ago

“Booked two tickets for eras tour and then tried to cancel as we decided to go a different day with a friend. Website promises ‘worry free cancellations’ but they now claim no refunds. See screenshots of the website claim. Have made multiple requests and attempts for a refund. No one there cares that their website is misrepresenting their policies.”

Helpful Report

Posted 1 year ago

“I booked 2 senior tickets and we couldn’t make the show because I book a theatre far from our home by mistake. I requested a refund and was jerked around for a week and then told I was not getting a refund because we missed the cancellation deadline.DO NOT USE THIS TICKET SYSTEM, IF YOU MAKE A MISTAKE, YOU LOSE YOUE MONEY, I DID FOR 2 SENIOR TICKETS + FEES-STAY AWAY FROM THEDE GUYS”

Helpful Report

Posted 1 year ago

Atom Tickets is rated 1.2 based on 109 reviews