Atterley Reviews

4.4 Rating 580 Reviews
C
Happiness Grade
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About Atterley:

Atterley is an online fashion destination that celebrates and redefines the boutique experience with one seamlessly stylish online platform. Working in partnership with an inspiring global community of independent fashion retailers, we bring you bespoke access to a covetable mix of premium, emerging and undiscovered labels expertly curated by some of the world’s most talented fashion buyers..

Shop a mix of new and established brands from Aquazzura, Harris Wharf and J Brand to Ganni, Coliac and Baum Und Pferdgarten. Atterley makes boutique shopping around the world easy, from your device to your doorstep with worldwide express delivery as standard.

Atterley is where the best of local meets the breadth of global: From Brighton to Bologna, Florence to NYC, our ever-expanding network now encompasses both men’s and women’s fashion, shipping to more than 94 countries, in 57 languages and 11 currencies.

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Atterley have a Customer Happiness Grade of C. Customers love their delivery but are unhappy with their refunds.

A

Delivery - Fast

100.00%
Industry Average
Excellent delivery and returns. Refunded promptly as well. Great service
- Elen De Lacy
Really quick delivery and easy ordering/returns.
- Tricia Crook
Very pleased with scarf ordered. Had seen it in local boutique and was disappointed when found last one sold when came to purchase. Found same scarf on your website and pleased with speedy safe delivery. Am enjoying wearing my new scarf.
- Laura Brittain
F

Refunds - Difficult

20.00%
Industry Average
It’s either you ship my items out or I will demand a refund.
- Walter Eppler
SCAMMERS!!!! Do not order unless you do not care, if the clothes fit or not - you will NOT get a refund. Especially not, when you are from oversea!! They will f*** you right over and you have NO chance for justice! I reported to the international cyber crime departement AND to the police departement Edinburg because I have no other chance! They betrayed me saying, my return is too late, which is a straight up lie!!! NOT TRUSTWORTHY!!!
- Anonymous
I was shocked & amazed when I received an email from customer services yesterday stating they couldn’t refund me as the soles of the trainers were marked!!! I have NEVER in all my years of shopping online been accused of anything like this.
- Anonymous
B-
66.67%
Industry Average
Great service
- Anonymous
I so wish they can trade with us again in South Africa. A very good service, clothes are authentic and gives discounts and sale.
- Tsepo Ziqubu
Excellent customer service, fast efficient service, always on hand to answer any questions. 5🌟 Will be purchasing plenty more in the very near future
- Andy Shaw