The Australian Eucalyptus Oil Company Reviews

Name: The Australian Eucalyptus Oil Company
Address: 29, Bath Lane, Bendigo
Rating: 4.88

4.9 Rating 3,078 Reviews

97 %

of reviewers recommend The Australian Eucalyptus Oil Company

4.9

Based on 3,078 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Look i was so soo excited to try this with high hopes to go tox free I wasn’t happy with how it washed my kids clothes I have a front load I didn’t over load it and I used some in the pre wash setting and the normal wash! So basically 2 washes and the clothes came out not even washed it seemed-it’s not bad on towels but not good on kids clothing with stains”

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Posted 2 years ago

Hi Nicole What stains were on your kids clothes? Our laundry powders are very effective but if the stains are too set in to the fabric it may not get them out. If you use it again and are not completely satisfied, get in touch with us and we will give you a full refund. All we need on the email is your order no. and a picture of the clothes. Kind regards Tony

Posted 2 years ago

“Great company, awesome products but poor delivery .... ordered on the 13/08 its now 27/08. I have received items in 5 days from over East before, why is this taking so long? I think you need to change your delivery system. Fastway Method? its a joke !”

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Posted 2 years ago

“I like the products and have used before. But have to say was a little shocked at the size of the products I ordered- partly my fault for not checking but the dishwasher powder was tiny- I can get 4 x that much eucalyptus dishwasher powder in the supermarket for the same price and I’m not sure Australian eucalyptus Co is 4x better.. other products were half the size I was expecting. So I’m sorry, they are nice products but not good value for money in my opinion.”

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Posted 2 years ago

“Disappointed at the move away from Morang. Much more trouble to access Bath Lane.”

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Posted 3 years ago

Hi Mark Sorry to disappoint you but the land changed hands and we had to vacate. Kind regards Tony

Posted 3 years ago

“I am very happy with The quality of your products. I accept that they are relatively expensive but value the local production & environmental benefits. However, a gripe - On one occasion, I went to the Bendigo store & spent over $100. Soon after coming home to Kerang, I received an email offering a significant discount for purchases. I, a loyal customer had missed out. I mentioned this to the retailer the next timid that I visited the store & was told that the store is never informed of these special offers!!!! Poor customer service.”

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Posted 3 years ago

“I don't know how good the products are. My order hasn't moved in a week. I've contacted the company and am still awaiting a reply. Would I use them again? I'm not sure.”

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Posted 3 years ago

“I'll leave a review after I receive it. Aramex picked up my order on 25th November and have provided no further updates.”

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Posted 3 years ago

“Usually very good this time unfortunately three out of my four bags of eucalyptus dish washing powder we’re damaged the bags were split and the powder all thru the box”

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Posted 3 years ago

“Love the hand wash. Eucalyptus concentrate and spray smell offensive sorry to say. I wasted $180 Doesn’t smell like any eucalyptus I have smelled before think there is something wrong.”

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Posted 3 years ago

“Love the products but not interested in shopping in store at the bath lane store.”

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Posted 3 years ago

“I love these products and order them regularly. The only issue I have is the delivery company. I have tracked the order I placed on 29 July and have now been informed (following my complaint) that the order has been damaged in transit and I am to contact The Australian Eucalyptus Oil Company myself. This is very tiresome.”

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Posted 3 years ago

“Didn’t get my 20% discount”

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Posted 3 years ago

“Delivery of item seems to be quite slow can’t review product as I haven’t yet received it”

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Posted 3 years ago

“Took 2 tries to actually send what I ordered. First delivery was not what I ordered, and keep asking me for a review is stupid when they couldn’t get my order right”

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Posted 4 years ago

“The oils smell delightful, however the dropper lid on one of my bottles came broken so I am unable to use it.”

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Posted 4 years ago

I'm so sorry about that Tricia. We will send one out as soon as possible.

Posted 4 years ago

“Did not send what I ordered the stainless steel cleaner”

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Posted 4 years ago

I am so sorry about that Leonie. As discussed on social media, we are sorry for the mix up. A Stainless Steel Cleaner is already on it's way.

Posted 4 years ago

“The scent of the hand wash is lovely. The pump top breaking immediately upon opening was not so lovely. Now I’ve got a full bottle of hand wash that is very difficult to use.”

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Posted 4 years ago

So sorry about this Barbara. We should have one on the way for you.

Posted 4 years ago

“To order products is easy but I am still waiting for arrival of my product was at the latest 30th March .”

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Posted 4 years ago

“Products ordered 17/2 not arrived as yet Once they arrive I will consider writing a review”

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Posted 4 years ago

“Haven't recieved my goods yet”

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Posted 4 years ago

You should have received a phone call and an email Cheryl with an update. Our customer service ladies are reviewing all order deliveries during these uncertain covid times.

Posted 4 years ago

The Australian Eucalyptus Oil Company is rated 4.9 based on 3,078 reviews