The Australian Eucalyptus Oil Company Reviews

Name: The Australian Eucalyptus Oil Company
Address: 29, Bath Lane, Bendigo
Rating: 4.88

4.9 Rating 2,589 Reviews

97 %

of reviewers recommend The Australian Eucalyptus Oil Company

4.9

Based on 2,589 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Usually very good this time unfortunately three out of my four bags of eucalyptus dish washing powder we’re damaged the bags were split and the powder all thru the box”

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Posted 2 years ago

“Love the hand wash. Eucalyptus concentrate and spray smell offensive sorry to say. I wasted $180 Doesn’t smell like any eucalyptus I have smelled before think there is something wrong.”

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Posted 2 years ago

“Love the products but not interested in shopping in store at the bath lane store.”

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Posted 3 years ago

“I love these products and order them regularly. The only issue I have is the delivery company. I have tracked the order I placed on 29 July and have now been informed (following my complaint) that the order has been damaged in transit and I am to contact The Australian Eucalyptus Oil Company myself. This is very tiresome.”

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Posted 3 years ago

“Didn’t get my 20% discount”

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Posted 3 years ago

“Delivery of item seems to be quite slow can’t review product as I haven’t yet received it”

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Posted 3 years ago

“Took 2 tries to actually send what I ordered. First delivery was not what I ordered, and keep asking me for a review is stupid when they couldn’t get my order right”

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Posted 3 years ago

“The oils smell delightful, however the dropper lid on one of my bottles came broken so I am unable to use it.”

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Posted 3 years ago

I'm so sorry about that Tricia. We will send one out as soon as possible.

Posted 3 years ago

“Did not send what I ordered the stainless steel cleaner”

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Posted 3 years ago

I am so sorry about that Leonie. As discussed on social media, we are sorry for the mix up. A Stainless Steel Cleaner is already on it's way.

Posted 3 years ago

“The scent of the hand wash is lovely. The pump top breaking immediately upon opening was not so lovely. Now I’ve got a full bottle of hand wash that is very difficult to use.”

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Posted 3 years ago

So sorry about this Barbara. We should have one on the way for you.

Posted 3 years ago

“To order products is easy but I am still waiting for arrival of my product was at the latest 30th March .”

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Posted 3 years ago

“Products ordered 17/2 not arrived as yet Once they arrive I will consider writing a review”

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Posted 3 years ago

“Haven't recieved my goods yet”

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Posted 3 years ago

You should have received a phone call and an email Cheryl with an update. Our customer service ladies are reviewing all order deliveries during these uncertain covid times.

Posted 3 years ago

“Delivery of the product is disappointing, the parcel was just dumped over the front fence.”

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Posted 3 years ago

I'm so sorry about this. Send us an email or a message on Facebook and we will try to make it up to you.

Posted 3 years ago

“I'm sure the company is good, in fact I know it is, but I'm totally disappointed that they have changed from glass to plastic bottles. The eucalyptus oil doesn't even smell the same! I was buying from this company, simply because they were bottling in glass!”

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Posted 3 years ago

So sorry you feel this way Ellen. We would love to put everything in glass to but our supplier went from a minimum order of 500 glass bottles to 72000 overnight. We simply can't afford it unfortunately.

Posted 3 years ago

“Love your products but still waiting for my purchase to arrive.”

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Posted 3 years ago

“No issues with the products, I love them and am a repeat customer. The courier service is woefully slow, but with Covid it is diabolically slow! I honestly think a pack donkey could have got my parcel to me faster. Sadly if the delivery times don’t improve I will have to consider shopping elsewhere.”

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Posted 3 years ago

The Australian Eucalyptus Oil Company is rated 4.9 based on 2,589 reviews