Login
Start Free Trial Are you a business? Click Here

Auto Aid Breakdown Reviews

4.7 Rating 5,876 Reviews
96 %
of reviewers recommend Auto Aid Breakdown
4.7
Based on 5,876 reviews
Customer Service
Communication Channels
Telephone
Read Auto Aid Breakdown Reviews
Visit Website

Phone:

0345 600 6443

Email:

contact@autoaidbreakdown.co.uk

Location:

St James House, 27-43 Eastern Road
Romford
RM1 3NH

Write Your review

Anonymous
Anonymous  // 01/01/2019
Professional and friendly
Helpful Report
Posted 7 years ago
I was recommended Auto Aid by a friend who had just taken out cover. We both have a car and a motorcycle so Auto Aid was just what I was looking for. I bought over the telephone and dealt with Duma who answered all my questions very efficiently.
Helpful Report
Posted 7 years ago
A service that is a third cheaper than the others.
Helpful Report
Posted 7 years ago
As a new customer making enquires about your service I found Kavelle very helpful and reassuring so I took out your Breakdown cover and key cover saving me money on my previous cover.
Helpful Report
Posted 7 years ago
Simple, fast, good value cover. I've always found the call centre staff to be efficient and helpful.
Helpful Report
Posted 7 years ago
Duma was very helpful and informative about your product, and as promised, the policy was through in less than 1/2 hour. Very impressed.
Helpful Report
Posted 7 years ago
Excellent customer service and would definitely recomend
Helpful Report
Posted 7 years ago
Renewal by phone with Elsie was very swiftly and politely dealt with. I cannot comment on your breakdown service as - to date - I have not needed to use it.
Helpful Report
Posted 7 years ago
When we needed it, a few years ago we had good service.
Helpful Report
Posted 7 years ago
Good premium and direct call to an operator no automated system
Helpful Report
Posted 7 years ago
helpful and easy to renew.
Helpful Report
Posted 7 years ago
Recently had a puncture on my motorcycle while out in the wilds of County Durham, Auto aid contacted Bike SOS and they attended within the hour and me and the bike were transported back to Preston. There was a change over of vehicles at a service area on the M6 and the new driver was given another job to do, but as it would mean him going to Preston them back to Ambleside then back to Liverpool I suggested deviating to Ambleside, picking up the other bike and then dropping me off first. Every one happy and the job done in a reasonable time. Excellent service.
Helpful Report
Posted 7 years ago
Good service and good prices.
Helpful Report
Posted 7 years ago
I wanted to cover two cars and three drivers, the options were explained and a suitable one identified ie two policies. So far so good, however, to date, I have only received one set of documents even though two premiums have been paid.
Helpful Report
Posted 7 years ago
quick telephone answer, polite and informative customer service, good policy and very competitive price
Helpful Report
Posted 7 years ago
low cost, helpful agents, excellent service would highly recommend to friends and family
Helpful Report
Posted 7 years ago
easy to buy well explained
Helpful Report
Posted 7 years ago
The service given by your telephonist
Helpful Report
Posted 7 years ago
Not very happy with today's phone call.
Helpful Report
Posted 7 years ago
Good customer service
Helpful Report
Posted 7 years ago
Auto Aid Breakdown is rated 4.7 based on 5,876 reviews