Auto Aid Breakdown Reviews

Name: Auto Aid Breakdown
Address: St James House, 27-43 Eastern Road, Romford
Rating: 4.72

4.7 Rating 5,879 Reviews

96 %

of reviewers recommend Auto Aid Breakdown

Company Reviews

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Metrics

4.7

Based on 5,879 reviews

Customer Service
Communication Channels	Telephone

Visit Website

Phone:

0345 600 6443

Email:

contact@autoaidbreakdown.co.uk

Location:

St James House, 27-43 Eastern Road
Romford
RM1 3NH

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great price - shame you don't appreciate and reward loyal customers. There is a current deal via the Martin Lewis site allowing 15 months for the price od 12 months for new customers only. It doesn't pay to be a loyal customer nowadays which is very frustrating / disheartening”

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Posted 8 years ago

“Jesica was very professional and sorted out my queries in a very helpfull manner no problems at all there. Unfortunately the same couldn't be said about how long it took to get the phone answered a total time spent on phone today 85 minutes not acceptable at all you need to look at your staffing levels .”

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Posted 8 years ago

“My previous insurance had just expired. Instead of being able to renew my existing policy (which I had done before) I was made to take out a new policy. If I break down in the next couple of days I will not be covered. This seems unnecessary. The operator ignored my question as to how I could have resumed my policy in the past and was rude and abrubt.”

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Posted 8 years ago

“Jessica took my call, she was very pleasant to speak to and very efficient, I was happy !”

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Posted 8 years ago

“nobody would answer the phone until my breakdown cover ran out causing me to loose my discount and previous ref number and being without cover for 48 hours”

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Posted 8 years ago

“I was disgusted to hear that to get information through the post would cost me £5.00, yes £5.00, although I get the e.mail what would happen if I had no e.mail as I am retired, I have no printer to paper the information to place in my car that I used to do (AT NO EXTRA COST) when I first started with Autoaid through the Royal British Legion some years ago. Poor service at this time in my eyes. £5.00 is appalling”

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Posted 8 years ago

“Friendly staff when calling and prompt service”

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Posted 8 years ago

“I've not had to use your service yet”

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Posted 8 years ago

“Sorted this coming years cover without any problem!!”

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Posted 8 years ago

“Very professional polite service to renew my policy and really good service when I needed roadside assistance”

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Posted 8 years ago

“Fast efficient explanation of the services and price polite and helpful”

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Posted 8 years ago

“Had a quick recovery on a breakdown”

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Posted 8 years ago

“jessica was very helpful in changing title details for me”

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Posted 8 years ago

“Elsie was attentive, polite and helped me solve the problem I had very efficiently.”

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Posted 8 years ago

“Good value & service”

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Posted 8 years ago

“The lady we dealt with was very pleasant and helpful.”

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Posted 8 years ago

“The lady we spoke to was very pleasant and explained everything we wanted to know.”

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Posted 8 years ago

“Broke down once and the service was excellent”

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Posted 8 years ago

“Clear and straight forward information about policy”

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Posted 8 years ago

“A good price for the cover provided. This is my second year with them. I have had one call out in this time they were quick to respond and problem was sorted.”

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Posted 8 years ago

Auto Aid Breakdown is rated 4.7 based on 5,879 reviews