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Auto Aid Breakdown Reviews

4.7 Rating 5,876 Reviews
96 %
of reviewers recommend Auto Aid Breakdown
4.7
Based on 5,876 reviews
Customer Service
Communication Channels
Telephone
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Phone:

0345 600 6443

Email:

contact@autoaidbreakdown.co.uk

Location:

St James House, 27-43 Eastern Road
Romford
RM1 3NH

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Anonymous
Anonymous  // 01/01/2019
Prompt answering of phone. Pleasant manner. Answers questions easily. Could speak more clearly !
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Posted 8 years ago
Rapis sending of documents by email. Gives confidencce.
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Posted 8 years ago
It gives us confidence in using our cars.
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Posted 8 years ago
Easy to deal with and clear.
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Posted 8 years ago
value for money
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Posted 8 years ago
Each time I contact Auto Aid I am always pleasantly surprised about the amount of cover that this service provides, whether its for towing my caravan, or concerns about losing keys. We have just purchased a 2nd car for my wife to drive and I rang to extend the cover, only to be advised that it was not needed, as we would be covered by the current policy whichever car we were driving. How good is that, and gives confidence for my wife when she is in the car alone. All the staff we have spoken with have been friendly and very helpful.
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Posted 8 years ago
As a pensioner it's nice to have the reassurance of help at hand
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Posted 8 years ago
Prompt and polite service, and great price.
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Posted 8 years ago
Antonya dealt with my change of address and policy renewal in a fast, efficient and friendly manner.
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Posted 8 years ago
Good. Customer service, but disappointing my partner of 20 years Leona, is not included,in the remit,whereas other operators do
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Posted 8 years ago
Originally, my 'insurance' application was not successful (because of some misunderstandings) but, once these were resolved, the service was excellent.
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Posted 8 years ago
Flat battery on a trip to Cornwall , Fast efficient breakdown service . And received payment quickly. All good.
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Posted 8 years ago
You responded to my request as written perfectly Thank you
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Posted 8 years ago
I don't often leave reviews but the service I received was too good not to be commended. I needed help on a Saturday night and was sorted within an hour of making the call! The gentleman in their call centre was polite, professional and even called me back whilst I was waiting for the recovery truck to check if I was ok. The recovery staff was just as nice and professional, really can't fault them on anything!
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Posted 8 years ago
Used them for 3 years. Great value. When I've called them, they have responded promptly. Someone with in in 30-45 mins max. Last year had to call them on xmas eve and they were there in 30 mins! Polite and friendly service....at a great price! Nice one AutoAid.
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Posted 8 years ago
Have used Autoaid for about 3yr. Both times I've needed them I have had a pickup within 30 mins & a very helpful text. Excellent value & a fantastic company to deal with when your car breaks down as a lone woman on the roadside. Would always tell anyone looking for breakdown cover to use Autoaid
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Posted 8 years ago
Great value
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Posted 8 years ago
Good service when in need
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Posted 8 years ago
Positive claims service for payments.
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Posted 8 years ago
Reliable. Easy to contact. Good service
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Posted 8 years ago
Auto Aid Breakdown is rated 4.7 based on 5,876 reviews