Auto Europe Reviews

“ They refunded the cost of the car hire plus gave us a voucher for the next time we hire! Unfortunately they refunded Auto Europe and not us. ”

“ What shocked me most was that Auto Europe refused to provide a refund—even though I bought the voucher from them, not Drivalia. ”

“ Be careful with this company, they scamming customers, I been charged twice for the same service, first car I paid was not really good, so they offer to me other car with different agreement, and they told me they gonna refund the first charge for the first car but they didn't, I claim a refund from the web site, they told me they can't do nothing, it's been done from there office in Spain, and just they charge once, even I sent to them the statement of the 2 charge on my account, they refuse to reimburse to me my money, but I found they done it to a huge amount of customers ”

“ Complained to Auto Europe who refused a refund based on there being an offer of a vehicle that I declined. ”

“ Auto Europe refused a refund, saying the information was “on the voucher. ”

“ Auto Europe refused to refund the payment, claiming I was responsible for personally reporting the delay. ”

“ They further questioned if I was would receive a refund. ”

“ We had a terrible experience with autoeurope. It turned out that we could not use the paid voucher and ended up paying double for the car rental. Customer support is very poor, they do not respond to written complaints and do not take into account the facts. We would not recommend using the autoeuropa service to anyone, a much better option is to directly arrange the car rental without an intermediary on site. Also, we didnt get no refund. ”

“ They hid behind their terms and conditions and refused to offer a refund, even though their lack of transparency caused this whole ordeal. ”

“ Don't ever buy online before you got the keys cars it a scam and there is no refund ”