Auto Europe Reviews

“ We had a terrible experience with autoeurope. It turned out that we could not use the paid voucher and ended up paying double for the car rental. Customer support is very poor, they do not respond to written complaints and do not take into account the facts. We would not recommend using the autoeuropa service to anyone, a much better option is to directly arrange the car rental without an intermediary on site. Also, we didnt get no refund. ”

“ They hid behind their terms and conditions and refused to offer a refund, even though their lack of transparency caused this whole ordeal. ”

“ Don't ever buy online before you got the keys cars it a scam and there is no refund ”

“ Instead of addressing the situation or offering a refund for the service I was denied, they simply reiterated their terms, despite the fact that my license met their stated requirements. ”

“ Further more we would recieve a refund in 7 to 10 business days. ”

“ Now they have said a bunch of lies that we were late, when we weren't, and they are not going to provide a refund. ”

“ Soon AutoEurope supported my claim for a refund, calling it a "Fleet Failure", but - surprisingly - in the end (after many mails) notified me they couldn't help me. ”

“ I then asked for a refund and was told I could not have one and the best thing was to hope I had travel insurance. ”

“ The rental car company said they could do nothing and I should call Auto Europe asking about a refund. ”

“ The car rental was unable to provide a refund or assist us find an available car, telling us that we needed to contact Auto Europe who had our money. ”