AV Lounge Reviews

4.7 Rating 100 Reviews
92 %
of reviewers recommend AV Lounge
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Phone:

020 8204 8565

Email:

sales@avlounge.co.uk

Location:

201-203 Streatfield RoadHarrow, ,
London
HA3 9DA

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Anonymous
Anonymous  // 01/01/2019
Some of the best customer service I've ever had. Mad sure tele arrived when promised, despite christmas Rush. Product was also brilliant. Highly recommended
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Posted 8 years ago
Good price, fast delivery.
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Posted 8 years ago
I recently bought a Samsung TV from Currys which was on an exclusive offer and AV Lounge were able to carry out the professional installation. This including wall mounting the TV, and wall mounting a soundbar which I purchased from AV Lounge. I recommend speaking to Kunj who is General Manager about any bespoke home installations. The AV Lou he installer was brilliant and managed to accommodate to our needs; which included adjusting a wall mounted fireplace to allow us to have our TV and soundbar at our preferred heights. Our installer was professional, very helpful, experienced and clearly knowledgeable. A great experience throughout with AV Lounge. They have a vast range of further services which I intend on looking at in the future.
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Posted 8 years ago
All good parcel turned up ontime a +++
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Posted 8 years ago
Very pleased with no-fuss 'customer service' approach of politeness and reliable deliveries.
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Posted 8 years ago
Delivery was by Parcel Force and Tracking was good.
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Posted 8 years ago
Many thanks the stereo is for a gift just need to find out the technology side of it .
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Posted 8 years ago
AV Lounge provide excellent customer service, in particular Hash, who was very patient and dealt with our previous damaged deliveries quickly and efficiently. Your customer service has been excellent, and despite the initial problems with the product I would definitely recommend you and buy from you again. Thanks for a great service.
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Posted 8 years ago
Despite problems with suppliers provided good service, kept me in the picture, good mannered and delivered! Their delivery service was equally good. Well done guys. Will definitely shop with you again.
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Posted 8 years ago
We bought a Sony 4k tv, the service was excellent and delivery was fast, I would recommend buying from AV Lounge.
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Posted 8 years ago
Very professional and well priced product. Service was excellent with no problem agreeing delivery date to suit me! Product not received yet but have no doubt they will deliver as promised.
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Posted 8 years ago
I bought a Bosch Freezer from AV Lounge. I ordered it on Thursday and it was delivered on time on Tuesday. Price very competitive and delivery at no charge. I would use them again.
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Posted 8 years ago
Perfect service. I was kept up to date through the whole process. I also received text messages on the progress of the whereabouts of my item, it arrived well packaged and arrived very fast within the time frame provided. Awesome service and I will definitely be recommending to my family and friends. Be assured that you are purchasing from a promising reliable company. Thanks again for your wonderful service, A+++
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Posted 8 years ago
Easy to navigate and shop, top quality wall mount that's built to last.
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Posted 8 years ago
I have been dealing with the team at AV lounge for many years now. Customer experience is always fantastic and they are very quick to respond and be competitive on price. Definitely would not go anywhere else for my AV equipment.
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Posted 8 years ago
AVLOUNGE THE BEST PLACE I'VE EVER PURCHASED A TV FROM!! I live over 100 miles north from this store and have purchased all of my recent TV requirements from AV Lounge over the past few years for a couple of very simple reasons 1) Their customer service is second to none, very welcoming, very responsive to my emails and phone calls and their patience in dealing with, what must be mundane questions for them but critical for the consumer, is very complimentary 2) Their range of products aswell as their price point are very competitive hence why I travel to view and purchase my equipment from their store To summarise, AV Lounge offer an experience similar to that of a close friend or family member who owns a decent AV store and deals with you in that context. Hands down the easiest and most enjoyable place to purchase AV equipment that I have ever had the pleasure of doing business at... Will be shopping there in the future for sure!
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Posted 8 years ago
Recently purchased our 2nd Sonos Play:1 from AV Lounge. Great customer service & product available immediately to take away. Highly Recommended Audio Visual retailer.
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Posted 8 years ago
i had ordered a blu-ray player sony bdp s7200 region free dvd !! communication with avlounge was first class ! on each question i got a clear answer,and verry fast shipping to belgium !!!!!!! also for free : a 2m hdmi cable plus 2 harry potter blu-ray's as extra bonus !!! verry happy with outstanding performance of the player best regards rudy
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Posted 8 years ago
Great prices and very fast de;ivery
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Posted 9 years ago
Really nice product, arrived really quickly! Only problem was my card demails kept being rejected, so were my other 2 flat mates. This shows there must be something wrong with the system, had to use PayPal! Great speaker at crazy price.... Thanks
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Posted 9 years ago
AV Lounge is rated 4.7 based on 100 reviews