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https://avaxos.com Reviews

4.0 Rating 206 Reviews
A
Happiness Grade
A

Customer Service - Good

96.49%
Industry Average
good customer service quick build with updates all the way great build and very happy hopefully if needed any problems accur will be dealt with many thanks avaxos team.
posted 3 weeks ago - Hannah
The ordering process was a breeze, always ensuring I had the right parts to go with what I wanted. The wait was certainly worth it, with appropriate email updates, and the quality was top notch right out of the box! Excellent service overall, will definitely be using them again!
posted 3 months ago - Alwin
The custom PC i bought from Avaxos is great, exceptional build quality. Time to build and test took quite a while but partely because i had to wait for pre-order parts but once all the parts were in stock it still took almost 2 weeks to build test and ship. Also had a corrupt windows install but the technicians at Avaxos had that sorted for me in no time. Overall i was happy with the service i recieved and will continue to shop with them.
posted 3 months ago - Viorica
Overall, an excellent service. Online ordering was straight forward and I was able to design my own system with ease. Once ordered, there was good communication throughout regarding the build, testing, dispatch and delivery. On receipt the system was of a robust build and good design and is working without any issues. Highly recommended.
posted 5 months ago - Jeremy
The customer service is amazing. They keep you updated at every stage through the delivery and give precise etas excellent service
posted 9 months ago - Juan
Quick service, no problems after delivery. Phoned customer services a few times during the build process and they had no problems answering my questions. No complaints with the pc so far.
posted 9 months ago - Verla
Spoke to Lewis over the phone in customer service what a legend, helped me Reseat my GPU and Motherboard battery. Then also came through and helped clean up any issues with GPU drivers, great experience only took 40 mins to sort it all out. 5 stars from me amazing customer service.
posted 9 months ago - Dede
This was my second PC from Avaxos over the past few years. My PC took about 11 working days to get to me and I was kept informed of the order progress throughout. I had cause to contact after sales support (nothing wrong with the PC, it was an issue I had caused myself), and the help I received from Charlie, the duty support guy, was second to none. Very impressed with the PC and with the service provided by Avaxos. Strongly recommended.
posted 9 months ago - Rafael
Great service, let me know what stage my pc was in letting me know how long it will take to be finished.
posted 9 months ago - Marcus
Production and testing of the PC lasted more than expected. Once received noticed a faulty sound card on motherboard. It must go back to repair. Not the best issue considering 3 days of testing only 2 days before delivery. Customer service excellent.
posted 10 months ago - Aurele