Baby Iconic Studio Reviews

Name: Baby Iconic Studio
Rating: 4.86

4.9 Rating 319 Reviews

96 %

of reviewers recommend Baby Iconic Studio

Company Reviews

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01279296002

Email:

admin@sohoiconic.studio

Location:

BABY ICONIC STUDIO, UNIT G15, Sawbridgeworth
CM21 9JX

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely beautiful perfect and tiny arrived straight away definitely buying more things”

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Posted 2 years ago

“Beautiful sock excellent delivery”

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Posted 2 years ago

“All fab defo ordering again”

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Posted 2 years ago

“I am delighted with the item. It is beautiful and far better quality than I imagined. Came quickly & the fabric is beautiful. Cannot wait for our baby to be raped in it. So soft. Highly recommended.”

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Posted 2 years ago

“Very pleased with it”

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Posted 2 years ago

“Fast delivery and item is absolutely lovely”

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Posted 3 years ago

“Good quality, lovely soft material.”

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Posted 3 years ago

“The items I purchased were much smaller than they looked in the photos very disappointed”

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Posted 3 years ago

Hi We are saddened to hear you were disappointed with the size of the items you purchased . I have looked into your order and I can see that the measurements were accurately described and mentioned in the items listing , so we are a little bit taken by surprise to read that you were expecting the items to be larger in size . If you are still unhappy with the items and wish to return them please use one of our labels to send them back for a refund Thank you for supporting our family run business during these times BABY ICONIC STUDIO

Posted 2 years ago

“The baby dress I bought was so pretty, and such good quality. The new mom was absolutely delighted with it. Will definitely order from them again.”

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Posted 3 years ago

“delivery was very quick and quality of cardigans are excellent will definately be buying from you again”

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Posted 3 years ago

“My Grandaughter is expecting a baby girl in June 2021 and I think your clothes are delightful.”

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Posted 3 years ago

“Your delivery cost / price is too much. Orders above £60 should be free delivery”

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Posted 3 years ago

Good afternoon First of all thank you for taking the time to leave your honest feedback , we always appreciate it when people take the time of their busy lives to let us know us know what they think of us and our service whether positive or negative . We have one of the lowest delivery fees in the market , in particular and in the interest of absolute transapency we actually pay £4.25 to Royal Mail for each and every one of our parcels and we only charge our customers £3.95 , furthermore unlike many other companies out there our parcels are fully trackable and fully insured while at the same deliverable within maximum 48 hours from the time of dispatch . We do not choose the cheap non trackable Royal Mail options that can take up to 10 working days to be delivered . Additionally we are one of the very few baby brands out there that offer free returns . Most of our products are British , Canadian & European Made and only have a very small profit mark up , as we want to make them affordable to anyone . We do not buy or produce cheap low quality items in China and then sell them overpriced with huge profits . With all these in mind and considering the fact we need to pay decent wages to our workers and put food on the table for our own babies , we simply cannot afford to offer free delivery . If this means that we will lose customers over it , even though it causes us sadness it is something we can live with . You see we prefer to lose a customer or two than to have to fire a member of staff just for the sake of being able to offer free shipping . I understand this reply might not be satisfactory for you but it is the absolute truth and I just wanted you to know that it's not greed that is keeping us from offering free shipping . Thank you for your Business and your honest feedback Sofia Nina Sutherland Managing Director & Founder

Posted 3 years ago

“Absolutely amazing and very good customer service”

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Posted 3 years ago

“my lovely blue teddy arrived and was just as I had imagined. Service was very good and speedy. Altogether very efficient and I shall be happy to recommend you anytime”

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Posted 3 years ago

“Beautiful outfit”

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Posted 3 years ago

“I was looking for a gift for a new born, I was spoilt for choice. There was a large range of beautiful baby wear available, it took me ages to choose. Purchasing process was really easy. My purchase arrived really quickly and was beautifully packaged. Overall a great shopping experience, thank you”