Bambooo Reviews

3.9 Rating 106 Reviews
F
Happiness Grade
F

Refund - Difficult

11.11%
Industry Average
Shocking company. My order was forgotten about even though they had the money. I returned the items, all with labels attached and in original packaging. Initially they claimed not to have received them even tho I had them tracked and signed for, and then they claim they wont refund as they have been worn! Don't buy from these people
posted 3 years ago - Debbie
This company is a farce. The product they sent had a manufacturing fault and fell apart. They said I would get a refund but sent a gift card instead, minus the price of shipping the original faulty product to me. They failed to respond to further enquiries. The whole setup feels like a scam. The products are incredibly poor quality and the customer service is a joke. Avoid at all costs
posted 3 years ago - Anonymous
I cancelled the whole order and received a refund.
posted 3 years ago - Gillian Mullin
They finally responded to say they’d ‘look into it’ then nothing until I send multiple more emails before they eventually refund.
posted 3 years ago - HannahS
Can’t comment on product as I’ve not received items after two weeks of placing first order. Can comment on company as they haven’t responded to my email and not offered refund after still two weeks of waiting to receive order. Not happy.
posted 3 years ago - Anonymous
I have not received them...there was confusion over order and am waiting for refund. Not received either socks or refund! Very slow answering emails so not impressed sadly as was looking forward to the goods.
posted 4 years ago - Maxine Marsh