Barclays Reviews

1.4 Rating 740 Reviews
B-
Happiness Grade
B-

Customer Service - Good

72.27%
Industry Average
Went to the Harrow branch on 10th March 2024. We went upstairs to see Asu, she was very professional. I would like to commend her for giving us such a wonderful service.
posted 1 month ago - Anonymous
Excellent service and ease of use. I strongly recommend.
posted 2 months ago - Manju Vijayakumar
I just spoke to a man named Jack and he was above and beyond helpful, Barclays please recognise his good service! Thank you Jack! And I’ll email the call details for Barclays to spot identify guy
posted 5 months ago - Anonymous
The first lady on the enquiry desk(after advising me no form to fill in)gave me a card with customer service phone number.
posted 11 months ago - Eve Rosenthal
22) between 11am and 12noon I was served with an extraodrinarily polite, professional, above and beyond (uc needed something that was nearly impossible "here and now"), soothing, encouraging and uplifting service from Miss Charlotte in Hastings Branch, there was a lady who directed me to Charlotte and this lady was also exceptionally kind which mattered all the more after difficult experiences especially of last 2 weeks, unrelated to Barclays.
posted 1 year ago - Anonymous
Barclays have given a good customer service today and I would like to thank Neelam for the help of solving my problem, very helpful and very quick at responding to my needs, very polite and dealt with all my problems...
posted 1 year ago - Kerry
needed help yesterday ...and thankyou Barclays for giving it ..girlfriends bank card would not pay out money she had for new car ..so very helpfull customer service lady 'Lilley' ...transfered my savings to my card .and i was able to pay for the car ...you saved our day Barclays ...thankyou ...👍
posted 2 years ago - Barrie ..
Very clean and friendly atmosphere and good service.
posted 2 years ago - Gloria Cunningham
I spent hours on the phone to report fraudulent activity on my PayPal account terrible service from PayPal my accounts exceeded my overdraft limit I spoke to a customer service person named Tom on the 4 th of November he was polite and courteous and helpful bringing my stress levels right down What a nice person he was many thanks
posted 3 years ago - Anonymous
David Redstone Premier Manager Barclays UK provided an exceptional service in helping me when it would have been easier to say go and speak to HSBC who I bank with on my personal account.
posted 3 years ago - S Khan