“Love the Barebells but customer service is lacking! I ordered and paid for two boxes but only received one. I have emailed and DMed but no response. They owe me 30 bucks or my box of bars! Not sure what to do next...I cannot locate a phone number to call and multiple emails have not been answered. What the heck?”
“This company has no access to customer service. I bought and paid for two (not cheap) boxes and they only sent me one. I have tried emailing, Facebook, etc. and cannot get them to return any messages.”
“Order many times...but last time they sent it without cooling as they claim on their website...on a 85 degree Texas day...Non-responsive when I complained...DO NOT BUY until they correct, these coming melted is a waste of money”
“Took over 10 days to receive my order. Just ridiculous. It was in a cold storage that was completely melted it took so long. Will never order directly again.”
“I love a lot of the Barebells flavors. Brownie Batter is one of the worst if not the worst. Chocolate Dough is amazing. I have no idea how I’m going to get through two boxes of Brownie Batter”
“These new berry shakes are terrible! The taste is really medicinal and I was super disappointed. Everything else from Barebells is always amazing so I thought it was a safe bet to buy the case of these but they are just not good.”
“Love these bars BUT, they melt too much in shipping, I even went to GNC and they let me open 1 before I walked out of the store with 4 BOXES. They were melted as well”
“My order was missing. I contacted support at the end of Nov. It took several days and a message on IG to get a response. Then another couple days after that. On 12/5 I was asked if I wanted a refund and I said yes. I never heard back and I still haven’t received it.”
“Cant review a product I never received. Customer service is also ignoring me. The delivery was sent to the wrong property based on the photo from the tracking. I have messaged customer service with these facts and no repsonse.”
“I ordered 2 boxes during Black Friday sale. I noticed the wrong address was selected and contacted asap and they responded that they would correct the address and send to the current one. They didn’t. I have reached out many times and don’t get any response. I paid for the box and don’t have the product. I am definitely not satisfied and would like this rectified.”
“It's unfortunate that you can't return bars that are unedible. I will not be making any more purchases from this website unless I've already tasted the bar and know that it's good. I wish they offered more single bars to try prior to purchasing full boxes. And then to not let us return them. If we can't use them that really sucks”
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