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Base London Reviews

4.7 Rating 832 Reviews
A-
Happiness Grade
A-

Returns - Easy

81.82%
Industry Average
Great footwear, free returns is always a winner, great service.
posted 1 month ago - Mr Scott
Shoes ordered easily on line and delivered within 48 hours.Though don't expect to require this occasion - do not fancy the returns procedure as I cannot print a returns label and involves liaison with a collection company.Would like to see Hatfield washed brogue shoes in Navy - only seem to have brown/tan (not for me I am afraid).Will be making future purchases.Thank You.
posted 1 month ago - Roy Graham Crabtree
I have purchased a few items of footwear from Base and the sizing and quality have always been perfect. My latest order Kennedy washed loafers , the sizing was incorrect, I ordered a size 8 , they were more like size 9. I returned them and requested size 7 , they fit perfectly and are excellent quality. The returns process was very simple to follow and I shall be ordering from base again in the future.
posted 3 months ago - James WIlde
I've been buying Base shoes for several years. They are superb quality at a very reasonable price. Excellent customer services as well. Very easy to order online, and the returns process is equally straightforward should you need it. Very highly recommended.
posted 4 months ago - Ted Sellers
I have recommended Base London to a number of friends and family members who have seen me wearing them and asked about them. I can’t say enough about Base London shoes and boots they truly are great and you won’t be disappointed with them. I will be buying more pairs in future too. The company communication is great, online ordering and returns are easy and a super fast delivery too.
posted 4 months ago - Matthew Crook
Excellent service, discount on 1st order free delivery, free returns and an additional 10% offer cause the first order didn't fit. Perfect service 10 out of 10.
posted 5 months ago - Mark Meagher
Your returns service I found to be excellent, just a shame you couldn’t offer boots in a wider G fitting.
posted 5 months ago - Philip Greaves
Great service, fast delivery and free returns if you need to return them. True to size fit and very good quality items. Will be purchasing more shoes/boots from Base London in future
posted 5 months ago - Matthew Crook
Very good service delivery and returns
posted 5 months ago - Anonymous
Returns/exchange process was free and very efficient. Very positive experience, Will definitely buy from Base again.
posted 8 months ago - Anonymous