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Base London Reviews

4.7 Rating 838 Reviews
A-
Happiness Grade
A-

Returns - Easy

81.82%
Industry Average
Great footwear, free returns is always a winner, great service.
posted 7 months ago - Mr Scott
Shoes ordered easily on line and delivered within 48 hours.Though don't expect to require this occasion - do not fancy the returns procedure as I cannot print a returns label and involves liaison with a collection company.Would like to see Hatfield washed brogue shoes in Navy - only seem to have brown/tan (not for me I am afraid).Will be making future purchases.Thank You.
posted 7 months ago - Roy Graham Crabtree
I have purchased a few items of footwear from Base and the sizing and quality have always been perfect. My latest order Kennedy washed loafers , the sizing was incorrect, I ordered a size 8 , they were more like size 9. I returned them and requested size 7 , they fit perfectly and are excellent quality. The returns process was very simple to follow and I shall be ordering from base again in the future.
posted 9 months ago - James WIlde
I've been buying Base shoes for several years. They are superb quality at a very reasonable price. Excellent customer services as well. Very easy to order online, and the returns process is equally straightforward should you need it. Very highly recommended.
posted 10 months ago - Ted Sellers
I have recommended Base London to a number of friends and family members who have seen me wearing them and asked about them. I can’t say enough about Base London shoes and boots they truly are great and you won’t be disappointed with them. I will be buying more pairs in future too. The company communication is great, online ordering and returns are easy and a super fast delivery too.
posted 10 months ago - Matthew Crook
Excellent service, discount on 1st order free delivery, free returns and an additional 10% offer cause the first order didn't fit. Perfect service 10 out of 10.
posted 10 months ago - Mark Meagher
Your returns service I found to be excellent, just a shame you couldn’t offer boots in a wider G fitting.
posted 11 months ago - Philip Greaves
Great service, fast delivery and free returns if you need to return them. True to size fit and very good quality items. Will be purchasing more shoes/boots from Base London in future
posted 11 months ago - Matthew Crook
Very good service delivery and returns
posted 11 months ago - Anonymous
Returns/exchange process was free and very efficient. Very positive experience, Will definitely buy from Base again.
posted 1 year ago - Anonymous