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Base London Reviews

4.7 Rating 788 Reviews
92 %
of reviewers recommend Base London
Company Reviews Product Reviews
2,492
 Metrics
4.7
Based on 788 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read Base London Reviews
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Anonymous
Verified Buyer
“Great product Excellent service”
Helpful Report
Posted 13 hours ago
Colin Earle
Verified Buyer
“Online shop and simple to order”
Helpful Report
Posted 13 hours ago
Jack Dinsley
Verified Buyer
“Great and fast delivery! Much appreciated - will be recommending the company to others!”
Helpful Report
Posted 16 hours ago
Gregory Lockwood
Verified Buyer
“I have purchased three pairs of shoes, disappointed with colour of two pairs so stained them.”
Helpful Report
Posted 16 hours ago
Ian Wheeler
Verified Buyer
“Excellent order process, comms and refund process”
Helpful Report
Posted 19 hours ago
Vincent Murray
Verified Buyer
“Lovely shoes certainly buy again from Base”
Helpful Report
Posted 19 hours ago
Graham Platt
Verified Buyer
“No surprises quick delivery”
Helpful Report
Posted 21 hours ago
Anonymous
Verified Buyer
“Great customer service”
Helpful Report
Posted 1 day ago
Julian Goudge
Verified Buyer
“Amazing delivery time”
Helpful Report
Posted 1 day ago
Ray Siggins
Verified Buyer
“Great shoes and very promptly delivered.”
Helpful Report
Posted 1 day ago
Jeffrey Luff
Verified Buyer
“Absolutely no complaints”
Helpful Report
Posted 3 days ago
Anonymous
Verified Buyer
“The shoes are great”
Helpful Report
Posted 3 days ago
Paul Fincham
Verified Buyer
“Unless you use a more accurate sizing chart I won't be ordering from yourselves again.”
Helpful Report
Posted 3 days ago
Carole Upton
Verified Buyer
“Easy ordering and delivered withen three days”
Helpful Report
Posted 3 days ago
Michael Betts
Verified Buyer
“Very good. I have bought several pairs to date.”
Helpful Report
Posted 3 days ago
Alex Elliott
Verified Buyer
“Fantastic, I ordered the wrong size and colour and they swapped them instantly with no fus. Thanks again I will be using again”
Helpful Report
Posted 3 days ago
MR L ZAKIS
Verified Buyer
“Great price compared to other retailers”
Helpful Report
Posted 3 days ago
Anonymous
Verified Buyer
“Fantastic and great value”
Helpful Report
Posted 3 days ago
Stuart Figini
Verified Buyer
“Very pleased with my order from Base London. The price was very good and the boots arrived in the delivery timescale promised.”
Helpful Report
Posted 4 days ago
Ibrahim Giwa
Verified Buyer
“I do not know anyone else’s mind but for me, You perfectly made this boot for me. ILOVETHISBOOT”
Base London 5 star review on 13th May 2025
Helpful Report
Posted 4 days ago
Base London is rated 4.7 based on 788 reviews
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