Base London Reviews

Name: Base London
Address: Base London, 4-6 Buckingham Court, Loughton, Essex
Rating: 4.67

4.7 Rating 789 Reviews

92 %

of reviewers recommend Base London

4.7

Based on 789 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Base London 5 star review on 13th May 2025

Ibrahim Giwa

Base London 5 star review on 7th May 2025

Fadhel Home Fadhel Home

Base London 5 star review on 2nd May 2025

Satish Kumar Bhavigadda

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good. I have bought several pairs to date.”

Helpful Report

Posted 3 days ago

“Good purchase. Thanks”

Helpful Report

Posted 1 week ago

“Nice looking boots, arrived in good time. Not a premium quality sole, but not to be expected for the price.”

Helpful Report

Posted 3 weeks ago

“Didn’t fit”

Helpful Report

Posted 1 month ago

“Good customer service”

Helpful Report

Posted 1 month ago

“Great company, creating well designed shoes which are good value for money.”

Helpful Report

Posted 1 month ago

“Great looking shoes. Well built and good quality. I would get a better fit if half sizes were included. Service from Base was first rate”

Helpful Report

Posted 2 months ago

“Fast delivery Love the brand”

Helpful Report

Posted 2 months ago

“decent shoes, reasonably good fit, stylish - probably buy again, have bought before...”

Helpful Report

Posted 2 months ago

“So far I’m very happy x”

Helpful Report

Posted 2 months ago

“Brilliant service does actually what it’s says”

Helpful Report

Posted 3 months ago

“Good prompt delivery”

Helpful Report

Posted 3 months ago

“Is ok. Feels way too big for the size. My feet are floating around.”

Helpful Report

Posted 3 months ago

“Great shoes and very durable for casual and business use.”

Helpful Report

Posted 3 months ago

“Have always been pleased with the purchases I've made from Base and continue to be so.”

Helpful Report

Posted 3 months ago

“Not good experience”

Helpful Report

Posted 3 months ago

“Took a survey and got 30% off, so I paid £50. Posted and delivered within 3 days. Very good service.”

Helpful Report

Posted 3 months ago

“These boots without doubt we’re some of the best I’ve ever recieved . Quality and style are way up there with the best. The only problem I had was that I was sent an unmatched pair. Base we’re very good with their response and offered a refund or replacement. I chose a refund only because the actual boots I wanted were out of stock but I will review their range and probably purchase another pair. Good service. Regardless of a small mix up at despatch. Busy time of year and inderstsnderble”

Helpful Report

Posted 3 months ago

“Quality as always”

Helpful Report

Posted 4 months ago

“perfect 👏👏👏👏👏”

Helpful Report

Posted 4 months ago

Base London is rated 4.7 based on 789 reviews