Base London Reviews

Name: Base London
Address: Base London, 4-6 Buckingham Court, Loughton, Essex
Rating: 4.67

4.7 Rating 789 Reviews

92 %

of reviewers recommend Base London

4.7

Based on 789 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Base London 5 star review on 13th May 2025

Ibrahim Giwa

Base London 5 star review on 7th May 2025

Fadhel Home Fadhel Home

Base London 5 star review on 2nd May 2025

Satish Kumar Bhavigadda

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The online buying from Base was straightforward, no issues”

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Posted 4 months ago

“Good customer service on return. Nice stylish products. Not happy with shrinking sizes.”

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Posted 4 months ago

“Quick and reliable service”

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Posted 4 months ago

“No negatives only positives with Service.”

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Posted 4 months ago

“Good to deal with, high quality shoes, just a tad too tight for my feet. Dealt with my return very quickly.”

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Posted 4 months ago

“Easy to order on line, delivery was as stated. Will use again.”

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Posted 4 months ago

“Serious and professional Wide and contemporary range with creative design”

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Posted 4 months ago

“Efficient and easy order process”

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Posted 4 months ago

“Good company. Quick delivery.”

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Posted 4 months ago

“Very good shoes”

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Posted 5 months ago

“Never dealt with them and first time ordered off them.. need to keep prices competitive and lower”

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Posted 5 months ago

“va bene soddisfatto del prodotto”

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Posted 5 months ago

“ARRIVED ON TIME & VERY GOOD PACKAGING, THE BOOTS ARE EXACTLY AS DESCRIBED”

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Posted 5 months ago

“Good deals,”

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Posted 5 months ago

“Lack of half sizes unfortunately leaves me to review as I have…”

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Posted 5 months ago

“ok for now. cannot say more”

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Posted 5 months ago

“The shoes I order from this company have been consistently well made and quality. They last over a year (other brands last less than) and their styling will always keep me coming back as a customer. As I am ordering these shoes from Canada, my only gripe is that when I receive the shoes, the are not free from minor a scuff or mark even though the packaging is pristine leaving me slightly disappointed. This has occurred with the last 2 shoes I've ordered. Nonetheless, happy with the brand and shoes overall. 4.5 rating out of 5. Thanks.”

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Posted 5 months ago

“Very good service”

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Posted 5 months ago

“A tad disappointed .........”

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Posted 6 months ago

“Well made stylish footwear at a reasonable price.The replacement process was very good as I initially ordered the wrong size. Will definitely look at Base for future purchases.”

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Posted 6 months ago

Base London is rated 4.7 based on 789 reviews