Base London Reviews

Name: Base London
Address: Base London, 4-6 Buckingham Court, Loughton, Essex
Rating: 4.67

4.7 Rating 789 Reviews

92 %

of reviewers recommend Base London

4.7

Based on 789 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Base London 5 star review on 13th May 2025

Ibrahim Giwa

Base London 5 star review on 7th May 2025

Fadhel Home Fadhel Home

Base London 5 star review on 2nd May 2025

Satish Kumar Bhavigadda

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Shoes quality is decent but the lace is bad quality, already showing signs of wear and tear”

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Posted 1 week ago

“That’s not a true leader”

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Posted 1 week ago

“Damaged product and no ability to return damaged so you have to lie and say they were too small”

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Posted 1 month ago

“When it rains they are not good for driving the car because they slip on the pedals. Dangerous to drive with them. The sole is a disaster for driving.”

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Posted 1 month ago

“Am looking at other shoe that is light tan smart / casual”

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Posted 1 month ago

“Delivery ok”

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Posted 2 months ago

“Item has not arrived yet.”

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Posted 3 months ago

“A disappointing experience”

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Posted 3 months ago

“Sent odd pair of shoes at first.”

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Posted 4 months ago

“As I havent been able to collect from local Post Office due to the sheer number of people using the facility. I was emailed by DPD it would be returned but havent received any confirmation of this,. Question is :- is it still at local Post Office or at DPD or returned to yourselves ?”

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Posted 5 months ago

“Quality control let you down . Returning back is expensive.I am disappointed”

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Posted 7 months ago

“I won't be buying these again”

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Posted 7 months ago

“Arrived quickly, nice quality shoe, just really small.”

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Posted 8 months ago

“I've had Base London Shoes a few times before and they are really comfortable. I can only guess the factory has been changed to cut costs. Still, I won't bother next time, probably go back to Next for basic work shoes.”

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Posted 9 months ago

Base London is rated 4.7 based on 789 reviews