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Base London Reviews

4.7 Rating 789 Reviews
92 %
of reviewers recommend Base London
Company Reviews Product Reviews
2,493
 Metrics
4.7
Based on 789 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read Base London Reviews
Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Gordon Martin
Verified Buyer
“Good quality shoes and great delivery service”
Helpful Report
Posted 2 hours ago
Anonymous
Verified Buyer
“Great product Excellent service”
Helpful Report
Posted 18 hours ago
Colin Earle
Verified Buyer
“Online shop and simple to order”
Helpful Report
Posted 18 hours ago
Jack Dinsley
Verified Buyer
“Great and fast delivery! Much appreciated - will be recommending the company to others!”
Helpful Report
Posted 21 hours ago
Ian Wheeler
Verified Buyer
“Excellent order process, comms and refund process”
Helpful Report
Posted 1 day ago
Vincent Murray
Verified Buyer
“Lovely shoes certainly buy again from Base”
Helpful Report
Posted 1 day ago
Graham Platt
Verified Buyer
“No surprises quick delivery”
Helpful Report
Posted 1 day ago
Anonymous
Verified Buyer
“Great customer service”
Helpful Report
Posted 1 day ago
Julian Goudge
Verified Buyer
“Amazing delivery time”
Helpful Report
Posted 1 day ago
Ray Siggins
Verified Buyer
“Great shoes and very promptly delivered.”
Helpful Report
Posted 1 day ago
Jeffrey Luff
Verified Buyer
“Absolutely no complaints”
Helpful Report
Posted 3 days ago
Anonymous
Verified Buyer
“The shoes are great”
Helpful Report
Posted 3 days ago
Carole Upton
Verified Buyer
“Easy ordering and delivered withen three days”
Helpful Report
Posted 3 days ago
Alex Elliott
Verified Buyer
“Fantastic, I ordered the wrong size and colour and they swapped them instantly with no fus. Thanks again I will be using again”
Helpful Report
Posted 3 days ago
MR L ZAKIS
Verified Buyer
“Great price compared to other retailers”
Helpful Report
Posted 3 days ago
Anonymous
Verified Buyer
“Fantastic and great value”
Helpful Report
Posted 3 days ago
Stuart Figini
Verified Buyer
“Very pleased with my order from Base London. The price was very good and the boots arrived in the delivery timescale promised.”
Helpful Report
Posted 4 days ago
Ibrahim Giwa
Verified Buyer
“I do not know anyone else’s mind but for me, You perfectly made this boot for me. ILOVETHISBOOT”
Base London 5 star review on 13th May 2025
Helpful Report
Posted 4 days ago
Roger Needham
Verified Buyer
“Always good quality and service.”
Helpful Report
Posted 4 days ago
Anonymous
Verified Buyer
“As shoes that came were a bit big for a nine I arranged for a return. After confusion with my email address used to order I I contacted support who were back to me within the hour and I arranged for a different style and a size down. This was all very easy. Great customer support.”
Helpful Report
Posted 4 days ago
Base London is rated 4.7 based on 789 reviews
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