Base London Reviews

Name: Base London
Address: Base London, 4-6 Buckingham Court, Loughton, Essex
Rating: 4.67

4.7 Rating 789 Reviews

92 %

of reviewers recommend Base London

4.7

Based on 789 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Base London 5 star review on 13th May 2025

Ibrahim Giwa

Base London 5 star review on 7th May 2025

Fadhel Home Fadhel Home

Base London 5 star review on 2nd May 2025

Satish Kumar Bhavigadda

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service, thank you”

Helpful Report

Posted 1 week ago

“I recently purchased a pair of suede loafers, and I am absolutely thrilled with my purchase! From the moment I unboxed them, the craftsmanship and attention to detail were evident. The suede material feels luxuriously soft yet durable, and the stitching is impeccable, showcasing top-notch quality. These loafers strike the perfect balance between style and comfort. The sleek design and versatile color make them suitable for both casual outings and more formal occasions. I’ve paired them with jeans, chinos, and even tailored trousers, and they elevate every outfit effortlessly. Comfort-wise, they’re a dream! The inner lining is smooth, and the cushioned insole provides excellent support, making them ideal for all-day wear. The fit was true to size, which is always a relief when buying footwear online. Maintaining them has also been easy; a quick brush with a suede cleaner keeps them looking fresh. If you're on the fence about purchasing suede loafers, I highly recommend this pair—they are worth every penny! Stylish, comfortable, and well-made—a perfect addition to any wardrobe.”

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Posted 1 week ago

“Great quality and very easy to buy from”

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Posted 1 week ago

“The order process and free return process was so simple and needed in this case. I dropped at PO same day and Replacement received on day 6. Excellent customer service.”

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Posted 1 week ago

“Done great job”

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Posted 1 week ago

“Shoes arrived on time excellent value and quality could be worn casually or as dress shoes very happy with the purchase”

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Posted 1 week ago

“Keep making the quality shoes and boots you do. They are stylish, comfortable and brilliant with trousers and jeans. Well done Base, you have a very happy customer who will be ordering a third pair soon.”

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Posted 1 week ago

“I received my boots on time and they are very comfortable which I wore all day”

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Posted 1 week ago

“Very pleased with purchase, so comfortable lovely tan leather good sole I would highly recommend. I did get them in the sale but would have paid full price has they are quality.”

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Posted 1 week ago

“Quick delivery, easy ordering process”

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Posted 1 week ago

“All is good”

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Posted 1 week ago

“Great company”

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Posted 1 week ago

“All good thank you.”

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Posted 1 week ago

“First class service and quality.”

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Posted 1 week ago

“Great service. Great product. Quick delivery”

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Posted 1 week ago

“Great quality, economical and very comfortable shoes”

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Posted 1 week ago

“Great service and delivery. Regular updates my order and delivery. 1st class Royal mail.”

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Posted 1 week ago

“Amazing customer service”

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Posted 1 week ago

“Very reliable, good quality and very good service.”

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Posted 1 week ago

“Good stylist shoes that I can afford.”

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Posted 2 weeks ago

Base London is rated 4.7 based on 789 reviews