Base London Reviews

Name: Base London
Address: Base London, 4-6 Buckingham Court, Loughton, Essex
Rating: 4.67

4.7 Rating 789 Reviews

92 %

of reviewers recommend Base London

4.7

Based on 789 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Base London 5 star review on 13th May 2025

Ibrahim Giwa

Base London 5 star review on 7th May 2025

Fadhel Home Fadhel Home

Base London 5 star review on 2nd May 2025

Satish Kumar Bhavigadda

Anonymous

Anonymous // 01/01/2019

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“All good thank you.”

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Posted 1 week ago

“First class service and quality.”

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Posted 1 week ago

“Great service. Great product. Quick delivery”

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Posted 1 week ago

“Great quality, economical and very comfortable shoes”

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Posted 1 week ago

“Great service and delivery. Regular updates my order and delivery. 1st class Royal mail.”

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Posted 1 week ago

“Unfortunately on the 2 occasions I have placed an order with Base they have not provided the experience I had hoped for. My first order with Base ended with me having to return 2 of the 3 pairs of shoes ordered. 1 pair was damaged and the other pair didn't fit. The second time the order wasn't even the pair of shoes I ordered.”

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Posted 1 week ago

“Amazing customer service”

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Posted 1 week ago

“Very reliable, good quality and very good service.”

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Posted 1 week ago

“Good stylist shoes that I can afford.”

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Posted 2 weeks ago

“First pair of shoes and I love them”

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Posted 2 weeks ago

“It’s very good brand but I expected much better quality from a one of the best brand. Thanks for the shoes and shipping on time.”

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Posted 2 weeks ago

“This was my first purchase from here. Will certainly buy more. Amazing value and what quantity!”

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Posted 2 weeks ago

“5 star product & service”

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Posted 2 weeks ago

“Great service as usual”

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Posted 2 weeks ago

“Excellent service, will be using the site again 👍”

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Posted 2 weeks ago

“Base London were a brilliant company to order from, delivery times were good, packaging cannot be faulted either”

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Posted 2 weeks ago

“Great product at a very reasonable price with quick delivery. Would recommend Base as a solid and reliable retailer. I buuy from Base regularly and am never disappointed.”

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Posted 2 weeks ago

“Awesome product and worth the price!”

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Posted 2 weeks ago

“No nonsense- perfect service.”

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Posted 2 weeks ago

“Love Base shoes and boots, it could be a fettish 😂”

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Posted 2 weeks ago

Base London is rated 4.7 based on 789 reviews