Bathing Solutions Reviews

Name: Bathing Solutions
Address: Units 20-21 Padgets Lane, Redditch
Rating: 4.78

4.8 Rating 395 Reviews

97 %

of reviewers recommend Bathing Solutions

Company Reviews

Questions

Metrics

4.8

Based on 395 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Telephone, Email

Visit Website

Phone:

0800 083 2034

Email:

enquiries@bathingsolutions.co.uk

Location:

Units 20-21 Padgets Lane
Redditch
B98 0RA

Write Your review

Tell us how Bathing Solutions made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I seem to be the unlucky customer amongst the glowing reports. I placed my order on Decr 5th but the bath was not fitted until Jany 23rd after two postponements. I was not able to use my previous bath during this time. After one bath the hot water system failed (not BS fault) but it was not repaired until Feby 8th. The fitting took eleven hours done on one day and was very well finished, clean and tidy by pleasant, helpful fitters. But unfortunately there was slight damage to my existing shower which was old. My complaint therefore is about the administration and apparent lack of sympathy for an 88 year old person needing frequent baths because of a medical condition. Why can't you fix the fitting date when the order is placed, adhere to the date and have a quick repair service?”

Helpful Report

Posted 6 years ago

“Good delivery-i.e. on time.Good fitter.All parts supplied,as requested.”

Helpful Report

Posted 8 years ago

“Thank you for this opportunity to submit a review. Bathing Solutions has not made me happy. In fact I am very unhappy! It's hard to take in that I've spent nearly £14,000 on a new bathroom, and I still can't get in and out of my new bath. The seat does not move and my heated towel rail does not heat - is this an electrical or installation problem? At the time of ordering back in May, I was assured someone would come and check the work of installation. As recently as last Monday we rang your company to lodge a complaint, to be informed that a Project Manager would ring to make an appointment to come in and inspect the works. A working week has gone by and we're still waiting. We're holding our breath......!”

Helpful Report

Posted 8 years ago

Thank you for bringing this to our attention. We have spoken to the surveyor who will call you today to arrange an immediate appointment to try and resolve any issues. If you have any further questions, please contact us on 01527 594 218. Kind regards, Bathing Solutions.

Posted 8 years ago

“Andrew is a very hard worker, but no one explained how extremely noisy the drainage pump would be.”

Helpful Report

Posted 9 years ago

Thank you for your feedback, this information has been passed on to our surveyors and advisors.

Posted 9 years ago

“Work done by operatives excellent”

Helpful Report

Posted 9 years ago

Bathing Solutions is rated 4.8 based on 395 reviews