“Therewas a slight problem with delivery but Greg kept us informed on what was going on with daily updates. Greg couldn't have done any more and went above and beyond even sending emails outside of buisiness hours.
Thanks again Greg”
“I bought this mirror for my hallway, unfortunately it was a tad bit too small for the space so with a heavy heart I had to return it. However that didn’t take anything away from the mirror. It is a solid mirror and the design is beautiful and will instantly elevate any wall space. I would definitely recommend, and guys at Bathlab couldn’t be nicer and easier to deal as well 10 out of 10 for both product and service.”
Hi,
Thank you for your lovely review. What a shame you had to return the mirror but I am glad to hear you were happy with the mirror and the service provided!
Best wishes,
Greg
Hi Hannah,
Thank you for your lovely review, I am glad we could help you with your bathroom project(s) - and I hope it is all going smoothly!
Best wishes,
Greg
“I was so excited a toilet with a combined sink on top I never knew they existed until my builder found it.
I said perfect let's order one.
Unfortunately the pipes were in the wrong place.”
“The vanity unit we received was damaged so I contacted the company and Greg was extremely quick to rectify and send out a replacement. Really pleased with our vanity unit, sink and tap and looks amazing in our en-suite. While the vanity unit was great quality, the main reason for 5 stars was the amazing customer service received, very quick and efficient.”
Hi Rebecca,
Thank you for your lovely review. Unfortunately, accidents can happen on the odd occasion, so I am glad we were able to rectify this quickly for you. I hope the bathroom is coming along well!
Best wishes,
Greg
“Communication was excellent even before purchasing the product. They answered any questions we had about the product. Ordering was very straightforward. Delivery was quick and we were kept updated regarding delivery times. We haven’t fitted the towel radiator yet but I would have no issues about contacting Bath Lab if I have any further queries. We would highly recommend Bath Lab to anyone. Thank you”
“Ordered multiple items from BathLab and very pleased with all of them.
From order to transporting and finally delivery, everything was advised and my queries were all answered super quick!
Highly recommend this company, great products at very competitive pricing, so what’s not to love 👍🥰”
Hi,
Thank you for your lovely review, it is genuinely appreciated. I'm glad we could help with the order, and I hope the installation goes smoothly.
Best wishes,,
Greg
“The toilet grab rail I order from BathLab arrived very promptly and efficiently and the product looks very high quality- I will certainly deal with BathLab again in future”
“Ordered a complete bathroom suite and I can say that it has been a pleasure dealing with Bathlab. There were a couple of hiccups which were resolved immediately. What more can you ask? It's so nice dealing with a company who value their customers. I will definitely use Bathlab in the future.”
Hi Stephen,
Thank you for taking the time to leave us this review, it is much appreciated. I am glad we were able to resolve any issues promptly for you and I hope the bathroom project is coming along well!
Best wishes,
Greg
“Absolutely great company, would give them more stars if I could. Greg and Bathlab are brilliant. The responsiveness and support was fantastic, best customer service that can't be beaten elsewhere. Thanks so much and can't wait to get all my goods fitted into my new bathroom! :-)”
