“High quality shower units for competitive price delivered on time and in good condition - value for money. Good customer service through the sale process and after purchase. I will continue to patronise this company.”
Hi David,
Thanks for your review. I'm glad to hear you were happy with the delivery and the tray itself (the Slimstone Linear trays look fantastic when then room is finished).
Best wishes,
Greg
Hi David,
Thank you for your review and I am sorry to hear you received a damaged item.
We don't seem to have received an email from you on this, which is why you have not heard back. I've just sent you an email so we can resolve this for you.
Best wishes,
Greg
“Easy to order online. Slight problem owing to auto fill but Greg quickly resolved it and we had a prompt re delivery the next day. Excellent service.”
“Best price I could find and really swift and careful delivery. Website easy to navigate and order and good product information. Can't ask for anymore than that.”
“My entire experience with Bathlab.co.uk was smooth from start to finish. The original delivery arrived right on time, and when I needed to exchange an item due to an error on my part, the process was effortless. I emailed Customer Services and dealt with Greg, who was incredibly helpful and clear throughout. Aside from a standard collection fee, the swap was completely hassle-free. I would definitely recommend them.”
“Had a slight issue with a purchase but was resolved immediately.
A company that take customer service seriously is a very rare thing nowadays!!
Would definitely recommend them !! 10 star rating from me!!!”
“I messed up my order (ordering towel rails instead of grab bars). Realised 2 mins after posting the order.... contacted Greg and got an immediate refund.
The correct grab bars delivered are exactly what we wanted.
Excellent friendly service - thanks Greg!”
Hi Tom,
Happy to help and thank you for taking the time to leave such a nice review. The grab bars look great and I hope provide the security needed in the shower.
Best wishes,
Greg
“Very satisfied with our purchases from BathLab. We were able to choose a suitable delivery date and it arrived very well packaged. The items seem good quality and competitively priced. Also a big shout out to Greg who was very responsive to any questions we had. He has great knowledge and it was good to know that he was available for advice. Would highly recommend.”
“Ordering online was very straight forward, the listed products have clear diagrams indicating the dimensions. I had to call and change my order, this process was easy and the operator understood my dilema.”
