“Really pleased with the purchased items, had a slight issue with one item which was addressed by Greg promptly without question. Good communication, will use again.”
Hi Katie,
Thank you for your review. This is showing as being delivered to you a week ago so I will send you a message to double-check.
Best wishes,
Greg
“We have recently ordered a shower tray and shower from the BathLab, we had an issue with the hand held shower head which was quickly resolved by Greg after we had emailed him - we can’t thank him enough for his excellent customer service and we would certainly recommend this company 😊”
“Superb product range carefully curated to suit a wide range of tastes and styles.
Delivery and customer communication was excellent and the product received ‘Como’ range exceeded my expectations in terms of quality of packaging and product finishing. Highly recommended and will definitely be using BathLab as my ‘Go to’ supplier .”
Hi Simon,
Thank you for taking the time to leave us this review, it is much appreciated. I am very glad to hear that you are happy with the items you have ordered.
Best wishes,
Greg
“I had an amazing experience with BathLab! From start to finish, everything was seamless. The quality of their products is outstanding – beautifully designed, durable, and exactly what I was looking for. Customer service was equally impressive, with quick responses and genuine care for my needs. Delivery was fast and the packaging was excellent, ensuring everything arrived in perfect condition.
BathLab has truly elevated my home experience, and I couldn’t be happier with my purchase. Highly recommend to anyone looking for both quality and style – definitely a 5-star experience!”
“Good customer service, there was a delay in receiving our shower basket however once I emailed I got an immediate reply and our delivery was promptly chased up and delivered within days. No complaints.”
Hi Gillian,
Thank you for taking the time to leave us a review, it is much appreciated. I am glad we could resolve the delivery issue for you.
Best wishes,
Greg
Hi,
Thank you for taking the time to leave us your review. I'm glad we could help rectify this for you, and it's great to hear you are happy with the new bathroom items!
Best wishes,
Greg
“I ordered a shaving mirror for 83£, it is the same product as the standard quality brands, I was expecting more than that and I paid 5£ extra for shipping because of the order delivery between 1-3, but I made the order on the 22nd and the product arrived to me on the 28th.”
Hi Onur,
Thank you for your review. Sorry to hear you are not happy with your mirror - they are very popular items and normally considered excellent quality and design.
Best wishes,
Greg
“Website is easy to use and ordering is really straightforward. Products are really top quality and come well packaged for transit.
Looks beautiful fitted 🥰”
“Brilliant customer service ,Greg assisted in resolving the issue in the supply of shower tray and screen, really good products ,will be back to purchase more products.”
“Easy ordering process, with immediate response. Email from Greg asking which day would be better for delivery which was refreshing. All day delivery which arrived at lunchtime with the carrier polite and helpful. The item was well packaged. Would definitely recommend this company.”
Hi Carole,
Thank you for your lovely review, we really appreciate you taking the time for that. I'm glad to hear everything went well with the delivery.
Best wishes,
Greg
