“I received my order damaged which I reported the following day. I was extremely happy to say I had a response straight away and received a replacement the following day. The customer service was outstanding.”
Hi Jane,
Thank you for leaving us your review. Sorry again that the original item arrived damaged but I am glad we could resolve that for you promptly.
Best wishes,
Greg
Hi George,
Thank you for your feedback, we genuinely appreciate it. You should have had a series of emails to update you on your order so I have sent you a message to see how we can improve this for future orders.
Many thanks,
Greg
“I did not received the item despite being home, the delivery failed and I had no tracking number to actually chase or call. So now, I am stuck with a product I paid for but no way to get it!”
“Had all the items I wanted for new build in stock at good prices.
Delivery was through Palletways and APC, which was better than most other couriers.
Good quick comms throughout with Greg.
Would definitely shop with them again.”
“Great prompt service. Quality product just as described in their website.
Prompt helpful delivery.
Overall very pleased and would highly recommend based upon the service we received.”
“The goods arrived when advised and were of good quality. Any questions I had prior to purchase and during installation were answered quickly and effectively.”
Hi Ryan,
Thank you for your review. It's great to hear you are happy with the order, and I hope we can help with any future projects.
Kind regards,
Greg
