“Sometimes problems happen with clumsy delivery firms which happened in my case but Greg and his team were straight on it and i had a replacement mirror within 2 working days.
Impressive.”
Hi Peter,
Thanks for taking the time to leave a review, it is much appreciated. I'm glad we got a replacement mirror out quickly enough to resolve this issue.
Kind regards,
Greg
“Great fast service for a wonderfull item. Upon fitting it, a small part broke. Contacted BathLab who quickly sorted it out and got a replacement in the post to me straight away. I can highly recommand them and their service, will use them again for the next bathroon refit.”
“Searched for ages online to find the right size and style of vanity unit. BathLab were the only ones with the perfect fit. Easy to order, fast delivery and quality products. I can't fault anything and will definitely use them again. Fantastic company!”
Hi Jason,
Thanks for taking a minute to leave us this review, it's very much appreciated and I am glad to hear you are happy with the order.
Kind regards,
Greg
Hi Sunil. Thanks for taking the time to leave us a review, it is much appreciated. And it's great to hear you are happy with your vanity unit. Best wishes, Greg
“An easy and fulfilling experience with BathLab. Everything I needed was in stock and my on line chat with Greg was very productive. No delay in responses to my queries. Delivery was as expected and all products were well packaged so no problems. The prices were excellent and I shall definitely be checking with BathLab in the future.”
“I bought two shower wastes, the quality is so bad, I tied one but it doesn't work so I can only return one back. The product is only £15, I paid £6 myself to return, and waited 10 days since the tracking said it's delivered, I still didn't receive my refund, the shop didn't contact me to confirm or refund even they said they will once they receive the item.”
Hi,
Thank you for your review. I can confirm that after a quick search for your return we located it outside of our property where it had been left by Royal Mail. Thankfully it's OK and so your refund has been processed. I have emailed you to confirm this as well.
Best wishes,
Greg
Hi Kamaljit,
Thanks for your review. I'm sorry to hear that you found the colour to be darker than expected, we do offer a free furniture sample service so you can compare the colours at home. I hope the project is going well otherwise.
Kind regards,
Greg
“Fantastic advice on stock and fantastic service. It makes such a difference to be able to talk to someone knowledgeable at the end of the phone. Goods arrived really promptly and I would defintely use BathLab again.”
