“Had a slight issue with a purchase but was resolved immediately.
A company that take customer service seriously is a very rare thing nowadays!!
Would definitely recommend them !! 10 star rating from me!!!”
“I messed up my order (ordering towel rails instead of grab bars). Realised 2 mins after posting the order.... contacted Greg and got an immediate refund.
The correct grab bars delivered are exactly what we wanted.
Excellent friendly service - thanks Greg!”
Hi Tom,
Happy to help and thank you for taking the time to leave such a nice review. The grab bars look great and I hope provide the security needed in the shower.
Best wishes,
Greg
“Very satisfied with our purchases from BathLab. We were able to choose a suitable delivery date and it arrived very well packaged. The items seem good quality and competitively priced. Also a big shout out to Greg who was very responsive to any questions we had. He has great knowledge and it was good to know that he was available for advice. Would highly recommend.”
“Ordering online was very straight forward, the listed products have clear diagrams indicating the dimensions. I had to call and change my order, this process was easy and the operator understood my dilema.”
“Easy to order & Greg kept us updated every step of the way. He helped me modify my order as I hadn’t ordered enough handles. Nothing was too much trouble. We bought an entire bathroom including vanity unit & the quality is amazing. Can’t wait to see it fitted now.”
Hi Alex,
Thank you for your lovely review, it is really apreciated. I'm glad we could help with the order and I hope you can be enjoying your new bathroom soon!
Best wishes,
Greg
“Excellent website, easy to order, brilliant communication post order and products with a really good, quality feel and look. I am pleased, will be using again for the next project.”
“I needed a large bathroom mirror. Bathlab had exactly what I needed and at a reasonable price as well as the corresponding demister. Ordered online, mirror was delivered a few days later, wrapped exceptionally well. I did initallu worry the demister pad had been missed but a note taped on the outside (with a smiley face) letting me know it was in the box. I would order from this company again.”
Hi Katharine,
Thank you for such a lovely review. I'm glad to hear that you are happy with your new mirror and that you found the demister pad!
Best wishes,
Greg
“Really pleased with my recent BathLab.co.uk purchase. Ordering was simple, delivery was quick, and the product quality is spot‑on. A reliable experience overall.”
“I ordered 3 Origins Living Turner towel rails and 2 matching hooks for bathroom renovations. The orders arrived promptly in excellent condition. They are quite pricey but excellent quality.”
Hi Karen,
Thank you for taking the time to leave us a review, we really appreciate it. I'm glad to hear you are happy with the Turner bathroom accessories, they are great quality (I have them at home).
Best wishes,
Greg
