“Chose a very elegant looking bathroom fitting and very happy with both the quality and appearance. A very nice change from the normal run of the mill products”
“Easy to order online and quickly processed by this company. However, the expected delivery of 3-5 working days from the supplier did not happen.
Greg from BathLab responded promptly to each of my email enquiries x 3 about the delays, and he kept me updated about progress with the expected delivery dates. Eventually after 3 weeks all of the items arrived together by courier and were as ordered.”
Hi Jennifer,
Thank you for your review, we appreciate you taking the time. Sorry again for the hold-up with your order. I'm glad we got there in the end and I hope installation is going well!
Best wishes,
Greg
“Great communication, the mirror was out of stock but Greg had responded to my tireless emails and reassured my anxiety that it was on back order and the mirror was delivered safely and looks gorgeous”
“I thought Greg's customer service was excellent. Although not all my parts were ready in time, Greg was able to send the parts I needed out first in time for the plumber arriving, and the other parts followed shortly after.”
Hi Danielle,
Thank you for your review, we really appreciate it. I'm glad we could get the items that were needed quickly out to you on time.
Best wishes,
Greg
“Product was in stock and was easily ordered. Good communication with Greg in relation to delivery times and item was delivered when indicated. I will purchase from BathLab.co.uk again.”
“our delivery came ,however a seal was missing. We contacted the bath lab and with no hassle they arrnged to get us a replacement and kept us up to date all the way. Great service for a small business
thank you much appreciated in todays world.”
Hi,
Thank you for your review, we really appreciate you taking the time to leave us one. And I am glad we could resolve the issue with the part quickly for you.
Best wishes,
Greg
“Needed a small brushed brass-coloured bin for a bathroom - found a reasonably priced bin on BathLab which was delivered promptly. No problems encountered - I'll be using this company again.”
“Bought a Gedy Towel/grab rail, delivery was very good, packaging was excellent. Haven't been able to see it attached to the wall as waiting for our builder to fit it. We have put it against the wall and it looks lovely ,modern, and sturdy. Excellent service from BathLab would use again if needed and would recommend.”
“Ordered several products for the new bathroom. Great quality and reasonable pricing. Communication was good and clear and the order arrived promptly as expected. Thanks”
“Really quick delivery & products are great quality. I’ve previously used BathLab and I knew I could trust the accessories to be premium products. Thank you.”
Hi Kirsty,
Thank you for leaving us this review, we really appreciate it.
And I am glad to hear you are happy with the items ordered.
Best wishes,
Greg
